Skip to main content
Join The Community
- Join our community
Commenting
Join the discussion
Exclusive Articles Coming Soon
Member-only articles
Weekly Newsletters
Weekly gaming & entertainment news
Member Badges
Earn badges as you go
Exclusive Competitions
Members-only prize draws
Curated Deals Coming Soon
Tech and gaming deals worth grabbing
GET COMMUNITY ACCESS QUICK
For the quickest way to join, simply enter your email below and get access. We will send a confirmation and sign you up to our newsletter to keep you updated on all your gaming news.
By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.
FIND OUT ABOUT OUR MAGAZINE
Want to subscribe to the magazine? Click the button below to find out more information.
Find out more
GET Community ACCESS QUICK

Join the GamesRadar community for quick access. Enter your email below and we'll send confirmation, and sign you up to our newsletter.

By submitting your information, you confirm you are aged 16 or over, have read our Privacy Policy and agree to the Terms & Conditions. Geographical rules apply.

Welcome to GamesRADAR+ Community !
Hi ,

Your membership journey starts here.

Keep exploring and earning more as a member.

MY ACCOUNT

Earn your first badge
Read 1 article to unlock your first badge.
Keep earning badges
Explore ways to get more involved as a member.
Latest Games News

Latest Games News

Breaking gaming news and updates

Read Now
Latest Games Reviews

Latest Games Reviews

Expert verdicts on the newest releases

Read Now

See what you’ve unlocked.

Explore your membership benefits.

Explore
Member Exclusives

Stay Ahead with GamesRadar+

Get the biggest gaming news, reviews, and releases straight to your inbox.

Explore

Sign Out
GamesRadar+
US EditionUS CA EditionCanada UK EditionUK AU EditionAustralia
Sign in
  • View Profile
  • Sign out
  • Games
    • Game Insights
      • Games News
      • Games Features
      • Games Reviews
      • Games Guides
      • Big in 2026
      • Big Preview
      • Future Games Show
      • Golden Joystick Awards
    • Genres
      • Action Games
      • RPGs
      • Action RPGs
      • Adventure Games
      • Third Person Shooters
      • FPS Games
    • Platforms
      • PS5
      • Xbox Series X
      • PC
      • Nintendo Switch
      • Nintendo Switch 2
      • Tabletop Gaming
    • Franchises
      • Grand Theft Auto
      • Pokemon
      • Assassin's Creed
      • Monster Hunter
      • Fortnite
      • Cyberpunk
      • Red Dead
      • The Elder Scrolls
      • The Sims
  • Entertainment
    • TV Shows
      • TV News
      • TV Reviews
      • Anime Shows
      • Sci-Fi Shows
      • Superhero Shows
      • Animated Shows
      • Marvel TV Shows
      • Star Wars TV Shows
      • DC TV Shows
    • Movies
      • Movie News
      • Movie Reviews
      • Big Screen Spotlight
      • Superhero Movies
      • Action Movies
      • Anime Movies
      • Sci-Fi Movies
      • Horror Movies
      • Marvel Movies
      • DC Movies
    • Streaming
      • Apple TV Plus
      • Disney Plus
      • Netflix
      • HBO
      • Amazon Prime Video
      • Hulu
    • Comics
      • Marvel Comics
      • DC Comics
  • Hardware
    • Insights
      • Hardware News
      • Hardware Reviews
      • Hardware Features
      • Buying Guides
    • Computing
      • Desktop PCs
      • Laptops
      • Handhelds
    • Peripherals
      • Headsets & Headphones
      • TVs & Monitors
      • Gaming Mice
      • Gaming Keyboards
      • Gaming Chairs
      • Speakers & Audio
    • Accessories & Tech
      • Gaming Controllers
      • Tech
      • SSDs & Hard Drives
      • VR
      • Accessories
      • Retro
  • Deals
    • Toys & Collectibles
    • Lego
    • Dungeons and Dragons
    • Merch
  • Video
    • Videos
    • GR+ Replay - Submit Your Clips
    • G+RLS Podcast
  • Edge
  • Newsletters
    • Quizzes
    • About Us
    • How to pitch to us
    • How we score
    • Newsarama
    • Retro Gamer
  • Home
  • Games
    • View Games
      • Games News
      • Games Features
      • Games Reviews
      • Games Guides
      • Big in 2026
      • Big Preview
      • Future Games Show
      • Golden Joystick Awards
      • Action Games
      • RPGs
      • Action RPGs
      • Adventure Games
      • Third Person Shooters
      • FPS Games
    • Platforms
      • View Platforms
      • PS5
      • Xbox Series X
      • PC
      • Nintendo Switch
      • Nintendo Switch 2
      • Tabletop Gaming
      • Grand Theft Auto
      • Pokemon
      • Assassin's Creed
      • Monster Hunter
      • Fortnite
      • Cyberpunk
      • Red Dead
      • The Elder Scrolls
      • The Sims
  • Entertainment
    • View Entertainment
    • TV Shows
      • View TV Shows
      • TV News
      • TV Reviews
      • Anime Shows
      • Sci-Fi Shows
      • Superhero Shows
      • Animated Shows
      • Marvel TV Shows
      • Star Wars TV Shows
      • DC TV Shows
    • Movies
      • View Movies
      • Movie News
      • Movie Reviews
      • Big Screen Spotlight
      • Superhero Movies
      • Action Movies
      • Anime Movies
      • Sci-Fi Movies
      • Horror Movies
      • Marvel Movies
      • DC Movies
    • Streaming
      • View Streaming
      • Apple TV Plus
      • Disney Plus
      • Netflix
      • HBO
      • Amazon Prime Video
      • Hulu
    • Comics
      • View Comics
      • Marvel Comics
      • DC Comics
  • Hardware
    • View Hardware
      • Hardware News
      • Hardware Reviews
      • Hardware Features
      • Buying Guides
      • Desktop PCs
      • Laptops
      • Handhelds
    • Peripherals
      • View Peripherals
      • Headsets & Headphones
      • TVs & Monitors
      • Gaming Mice
      • Gaming Keyboards
      • Gaming Chairs
      • Speakers & Audio
      • Gaming Controllers
      • Tech
      • SSDs & Hard Drives
      • VR
      • Accessories
      • Retro
  • Deals
    • Toys & Collectibles
    • Lego
    • Dungeons and Dragons
    • Merch
  • Video
    • View Video
    • Videos
    • GR+ Replay - Submit Your Clips
    • G+RLS Podcast
  • Edge
  • Newsletters
    • Quizzes
    • About Us
    • How to pitch to us
    • How we score
    • Newsarama
    • Retro Gamer
Trending
  • EDGE GTAVI exclusive
  • Join our monthly RPG Club
  • Golden Joystick Awards 2026
  • Deal of the Day
  • Countdown to GTA 6
  • RPG Hub
  • G+RLS Podcast
  • Submit your clips. Win prizes
Sign up to the GamesRadar+ Newsletter

Weekly digests, tales from the communities you love, and more


By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

You are now subscribed

Your newsletter sign-up was successful


Want to add more newsletters?

GamesRadar+

Every Friday

GamesRadar+

Your weekly update on everything you could ever want to know about the games you already love, games we know you're going to love in the near future, and tales from the communities that surround them.

GTA 6 O'clock

Every Thursday

GTA 6 O'clock

Our special GTA 6 newsletter, with breaking news, insider info, and rumor analysis from the award-winning GTA 6 O'clock experts.

Knowledge

Every Friday

Knowledge

From the creators of Edge: A weekly videogame industry newsletter with analysis from expert writers, guidance from professionals, and insight into what's on the horizon.

The Setup

Every Thursday

The Setup

Hardware nerds unite, sign up to our free tech newsletter for a weekly digest of the hottest new tech, the latest gadgets on the test bench, and much more.

Switch 2 Spotlight

Every Wednesday

Switch 2 Spotlight

Sign up to our new Switch 2 newsletter, where we bring you the latest talking points on Nintendo's new console each week, bring you up to date on the news, and recommend what games to play.

The Watchlist

Every Saturday

The Watchlist

Subscribe for a weekly digest of the movie and TV news that matters, direct to your inbox. From first-look trailers, interviews, reviews and explainers, we've got you covered.

SFX

Once a month

SFX

Get sneak previews, exclusive competitions and details of special events each month!


Join the club

Get full access to premium articles, exclusive features and a growing list of member rewards.


An account already exists for this email address, please log in.
  1. Games
  2. FPS
  3. Xbox Series X

Reddit user claims they received an Xbox One X rather than an Xbox Series X

News
By Kai Delmare
Published 9 November 2020

The console was ordered through an Australian company

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.

Xbox one x
(Image credit: Microsoft)
  • Facebook
  • X
  • Pinterest
  • Flipboard
  • Email
Share this article
Join the conversation
Follow us
Add us as a preferred source on Google
Subscribe to our newsletter

The release of the Xbox Series X is right around the corner, but some customers aren't getting their order through quite right. 

A Reddit user made a post on the official Xbox Series X subreddit to tell her fellow gamers that she mistakenly received a current-gen Xbox One X rather than the next-gen console. How could this have happened? Well, look at the names. It can be seen quite easily how a manufacturer might have made a mistake with that one word of difference between the two consoles.

According to the Reddit user, she "triple checked" the order and confirmed that it was indeed for the Series X and not the One X. She also stated that they ordered the console in Australia through the company Telstra. Australians have been receiving their Xbox Series X pre-orders for the past few days, including the bungled One X delivery. 

Latest Videos FromGamesRadar+
Watch full video here:

The customer in question was told that she would have to return the Xbox One X and order the Series X once again, providing something of a setback on the journey to getting that shiny new console. Other Australian gamers have been receiving their consoles without incident. 

The Xbox One generation is the current console out of the Xbox family, meaning it's soon to be a step behind when its successor officially rolls out in a matter of hours. The Xbox Series X and the Xbox Series S are both set to be officially released tomorrow on November 10, when hopefully other pre-orders will be fulfilled with the proper console. 

You may like
  • Xbox Series X25 special edition console and controller on a yellow background Xbox Series X X25 Special Edition pre-orders go live today, here's where to grab the console and controller
  • Xbox Series X25 with sad face on left and Mattel Brick Shop OG Xbox model on right. We live in a world where a pretend OG Xbox costs what the Series X should
  • GTA 6 Xbox is "very happy with GTA 6 pre-orders," exec claims they match "our share of the console market"

Prepare your game library for the imminent release of these upcoming Xbox Series X games. Not nailed down a console yet? Then check out the latest Xbox Series X deals.

Sign up to the GamesRadar+ Newsletter

Weekly digests, tales from the communities you love, and more

By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.
CATEGORIES
Xbox Series X Platforms Xbox
Kai Delmare
Freelance writer

Kai Delmare is a freelance journalist and news writer with bylines at GamesRadar+. During her time at GR, Kai focused on writing breaking gaming news and reporting on some of the biggest industry trends. 

Read more
Xbox Series X25 special edition console and controller on a yellow background
Hardware Xbox Series X X25 Special Edition pre-orders go live today, here's where to grab the console and controller
 
 
Xbox Series X25 with sad face on left and Mattel Brick Shop OG Xbox model on right.
Xbox We live in a world where a pretend OG Xbox costs what the Series X should
 
 
GTA 6
Grand Theft Auto Xbox is "very happy with GTA 6 pre-orders," exec claims they match "our share of the console market"
 
 
Official images of the new 25th Anniversary Xbox Series X console.
Hardware The 25th Anniversary Xbox Series X is rumored to cost as much as the PS5 Pro, and I'm not surprised in the slightest
 
 
Xbox Series X
Xbox Xbox is preparing a "family of devices" for next-gen Project Helix, according to CEO Asha Sharma
 
 
Close up on face buttons and thumbstick of Xbox X25 Wireless Controller special edition
Gaming Controllers The Xbox X25 console might be gone for good, but I'm holding out hope for more controller stock
 
 
Latest in FPS
Half-Life 2 G man
FPS Games Half-Life 2 Episode 3 source code leak reveals more of Valve's apparent plans for a sequel
 
 
The front of the Hanex bank location in MW4 DMZ.
Call of Duty How to access MW4 DMZ bank vaults
 
 
ISO Nightshade in Modern Warfare 4
Call of Duty Best ISO Nightshade builds in MW4
 
 
Mosin Nagant in MW4
Call of Duty Best Mosin Nagant builds in MW4
 
 
A selection of MW4 Double XP and Double Weapon XP Tokens.
Call of Duty How to get more MW4 Double XP tokens
 
 
Doom The Dark Ages Doom Slayer with yellow eyes
FPS Games Doom studio is "doing great" despite Xbox cutting half its staff, studio head insists
 
 
Latest in News
Vision (Paul Bettany) in VisionQuest
Marvel Movies Paul Bettany might return as Vision in Avengers: Doomsday after all as Anthony Mackie lets a big spoiler slip
 
 
The Legend of Zelda: Ocarina of Time remake
The Legend of Zelda Zelda: Ocarina of Time remake removed Mario and Skyward Sword references to not "interrupt" players
 
 
A woman in Fairgames
Third Person Shooters PlayStation adds live-service shooter Fairgames to its constantly expanding graveyard
 
 
The Resident Evil 2 key art showing a zombie peeking around a corner, used on the GOG store listing for the PC version of the game
Resident Evil Resident Evil remakes skipped the first game because Capcom worried it "might not resonate"
 
 
A man in a suit in The Outer Worlds 2's Side Effects Guaranteed DLC
RPGs Amid Bethesda takeover and Fallout pivot, Obsidian's finally making good on The Outer Worlds 2 DLC
 
 
Robert Downey Jr. as Doctor Doom on the Avengers: Doomsday poster
Marvel TV Shows Marvel just brought back this dead Avenger during the VisionQuest finale
 
 
LATEST ARTICLES
  1. A fire is lit beneath Gandalf in The Rings of Power season 3
    1
    What is the Secret Flame? Gandalf’s burning bush moment in The Rings of Power season 3, explained
  2. 2
    When is The Rings of Power season 3 set on the Lord of the Rings timeline?
  3. 3
    The Rings of Power season 3 has finally revealed the identity of Theo's dad, and it's a sign of dark things to come
  4. 4
    The Dark Wizard's identity in The Rings of Power has been revealed, and it's a key Lord of the Rings character
  5. 5
    Who is Elros in The Rings of Power? One of the most important Kings in Tolkien's work, explained

GamesRadar+ is part of Future US Inc, an international media group and leading digital publisher. Visit our corporate site.

Add as a preferred source on Google Add as a preferred source on Google
  • About us
  • Contact Future's experts
  • Terms and conditions
  • Privacy policy
  • Cookies policy
  • Advertise with us
  • Review guidelines
  • Write for us
  • Accessibility statement
  • Careers

© Future US, Inc. Full 7th Floor, 130 West 42nd Street, New York, NY 10036.

Please login or signup to comment

Please wait...