How to fix Pokemon TCG Pocket Error code 102-243-099

Guides
By
Published

Error code 102-243-099 in PTCGP is stopping players claiming Handy Card Collection Missions rewards, so here's how to fix it

Pokemon TCG Pocket Error code 102-243-099
(Image credit: The Pokemon Company)

If you've encounter the Pokemon TCG Pocket Error code 102-243-099 then it's likely that you've tried to claim rewards from the Handy Card Collection Missions, but have been kicked back to the title screen instead of receiving some new trainer cards. Unfortunately you'll be stuck in this loop until you take further action, but we've got the solution to resolve this error, so read on for detail of how to fix Error code 102-243-099 in PTCGP.

How to fix Error code 102-243-099 in Pokemon TCG Pocket

Pokemon TCG Pocket Error code 102-243-099

(Image credit: The Pokemon Company)

Error code 102-243-099 in Pokemon TCG Pocket is caused by a glitch within the Missions section of the game, where the Handy Card Collection Missions erroneously show further progress than you've actually achieved. To unlock all of the rewards you need to get a total of 20 points in solo battles, but as soon as you start earning points in battles all of the missions will be marked as Complete, as seen in the image above. However, if you then try and claim those rewards, the error code will appear and send you back to the title screen with no further explanation.

Pokemon TCG Pocket Error code 102-243-099

(Image credit: The Pokemon Company)

Therefore, to fix Error code 102-243-099 you just need to keep playing solo battles until you've earned a total of 20 points, which will legitimately unlock all of the Handy Card Collection Missions rewards. You can then go through to that section of the Missions area and follow the usual prompt to collect your new trainer cards with no error messages in sight.

Latest Videos FromGamesRadar+

If you've definitely earned at least 20 points from solo battles and are still running into the same error, then Pokemon Support suggests you can try clearing your Pokemon TCG Pocket app cache. To do this, restart the game and then tap the triple bar icon in the top right corner of the title screen to open the menu, before selecting the 'Clear Cache' option. This will not delete your save data, however you will potentially have to redownload 3GB+ of game data and clear a large number of notifications in your challenges collection, so this should only be done as a last resort.

© GamesRadar+. Not to be reproduced without permission.

Iain Wilson
Iain Wilson
Guides Editor

Iain originally joined Future in 2012 to write guides for CVG, PSM3, and Xbox World, before moving on to join GamesRadar in 2013 as Guides Editor. His words have also appeared in OPM, OXM, PC Gamer, GamesMaster, and SFX. He is better known to many as ‘Mr Trophy’, due to his slightly unhealthy obsession with amassing intangible PlayStation silverware, and he now has over 1,000 Platinum pots weighing down the shelves of his virtual award cabinet. He does not care for Xbox Achievements.

You must confirm your public display name before commenting

Please logout and then login again, you will then be prompted to enter your display name.

LATEST ARTICLES
  1. Space Marine 2 4K texture pack shots
    1
    Space Marine 2 dev says its games are so profitable in part because they're made outside of the US, and the company has "no real development in North America any more"
  2. 2
    24 years later, one of the most influential Japanese games of all time becomes one of the highest-rated Steam games of 2026
  3. 3
    Genshin Impact dev HoYoverse wins $112,000 in court after AI company stole 63 of its characters' voices
  4. 4
    The shockingly good Wolverine game on PS3 saw zero crunch because the terrible movie it accompanied was delayed, dev says: "We still had time to goof around"
  5. 5
    Resident Evil director says test audiences thought the movie was "too funny," so he toned down the humor: "There’s not a single joke I took out of this movie that I miss"