Concord is being taken offline this week and everyone is getting refunds as PlayStation tries to "determine the best path ahead"

Concord
(Image credit: Firewalk Studios)

PlayStation is taking its new hero shooter Concord offline after less than two weeks online.

In an update shared to the PlayStation Blog, Firewalk Studios game director Ryan Ellis said there are "aspects of the game and our initial launch" that didn't "land the way we'd intended." For that reason, the game is being taken offline on September 6 and refunds will be going out to everyone who purchased the game on PS5 or PC. 

"While we determine the best path ahead, Concord sales will cease immediately and we will begin to offer a full refund for all gamers who have purchased the game for PS5 or PC," Ellis said. "If you purchased the game for PlayStation 5 from the PlayStation Store or PlayStation Direct, a refund will be issued back to your original payment method."

Our own Concord review called the FPS "a hard sell" in its current state and said it makes "a terrible first impression" despite having a solid foundation, a fun class-swapping feature, and impressive visuals. Reviews across the board haven't been stellar, and yet its abrupt un-launching is unprecedented in the modern live-service landscape. PlayStation even had a whole Concord roadmap planned out that's seemingly being scrapped entirely while we await further news on the game's future.

Jordan Gerblick

After earning an English degree from ASU, I worked as a corporate copy editor while freelancing for places like SFX Magazine, Screen Rant, Game Revolution, and MMORPG on the side. I got my big break here in 2019 with a freelance news gig, and I was hired on as GamesRadar's west coast Staff Writer in 2021. That means I'm responsible for managing the site's western regional executive branch, AKA my home office, and writing about whatever horror game I'm too afraid to finish.