Skip to main content
GamesRadar+ GamesRadar+
US EditionUS CA EditionCanada UK EditionUK AU EditionAustralia
Sign in
  • View Profile
  • Sign out
  • Games
    • Game Insights
      • Games News
      • Games Features
      • Games Reviews
      • Games Guides
      • Big in 2026
      • The Big Preview
      • On The Radar
      • Indie Spotlight
      • Future Games Show
      • Golden Joystick Awards
    • Genres
      • Action Games
      • RPGs
      • Action RPGs
      • Adventure Games
      • Third Person Shooters
      • FPS Games
    • Platforms
      • PS5
      • Xbox Series X
      • PC
      • Nintendo Switch
      • Nintendo Switch 2
      • Tabletop Gaming
    • Franchises
      • Grand Theft Auto
      • Pokemon
      • Assassin's Creed
      • Monster Hunter
      • Fortnite
      • Cyberpunk
      • Red Dead
      • The Elder Scrolls
      • The Sims
  • Entertainment
    • TV Shows
      • TV News
      • TV Reviews
      • Anime Shows
      • Sci-Fi Shows
      • Superhero Shows
      • Animated Shows
      • Marvel TV Shows
      • Star Wars TV Shows
      • DC TV Shows
    • Movies
      • Movie News
      • Movie Reviews
      • Big Screen Spotlight
      • Superhero Movies
      • Action Movies
      • Anime Movies
      • Sci-Fi Movies
      • Horror Movies
      • Marvel Movies
      • DC Movies
    • Streaming
      • Apple TV Plus
      • Disney Plus
      • Netflix
      • HBO
      • Amazon Prime Video
      • Hulu
    • Comics
      • Marvel Comics
      • DC Comics
    • Toys & Collectibles
    • Lego
    • Dungeons and Dragons
    • Merch
  • Hardware
    • Insights
      • Hardware News
      • Hardware Reviews
      • Hardware Features
    • Computing
      • Desktop PCs
      • Laptops
      • Handhelds
    • Peripherals
      • Headsets & Headphones
      • TVs & Monitors
      • Gaming Mice
      • Gaming Keyboards
      • Gaming Chairs
      • Speakers & Audio
    • Accessories & Tech
      • Gaming Controllers
      • Tech
      • SSDs & Hard Drives
      • VR
      • Accessories
      • Retro
  • Deals
    • Game Deals
    • Tech Deals
    • TV Deals
    • Buying Guides
  • Video
  • Newsletters
    • Quizzes
    • About Us
    • How to pitch to us
    • How we score
    • Newsarama
    • Retro Gamer
    • Total Film
  • home
  • Games
    • View Games
      • Games News
      • Games Features
      • Games Reviews
      • Games Guides
      • Big in 2026
      • The Big Preview
      • On The Radar
      • Indie Spotlight
      • Future Games Show
      • Golden Joystick Awards
      • Action Games
      • RPGs
      • Action RPGs
      • Adventure Games
      • Third Person Shooters
      • FPS Games
    • Platforms
      • View Platforms
      • PS5
      • Xbox Series X
      • PC
      • Nintendo Switch
      • Nintendo Switch 2
      • Tabletop Gaming
      • Grand Theft Auto
      • Pokemon
      • Assassin's Creed
      • Monster Hunter
      • Fortnite
      • Cyberpunk
      • Red Dead
      • The Elder Scrolls
      • The Sims
  • Entertainment
    • View Entertainment
    • TV Shows
      • View TV Shows
      • TV News
      • TV Reviews
      • Anime Shows
      • Sci-Fi Shows
      • Superhero Shows
      • Animated Shows
      • Marvel TV Shows
      • Star Wars TV Shows
      • DC TV Shows
    • Movies
      • View Movies
      • Movie News
      • Movie Reviews
      • Big Screen Spotlight
      • Superhero Movies
      • Action Movies
      • Anime Movies
      • Sci-Fi Movies
      • Horror Movies
      • Marvel Movies
      • DC Movies
    • Streaming
      • View Streaming
      • Apple TV Plus
      • Disney Plus
      • Netflix
      • HBO
      • Amazon Prime Video
      • Hulu
    • Comics
      • View Comics
      • Marvel Comics
      • DC Comics
    • Toys & Collectibles
    • Lego
    • Dungeons and Dragons
    • Merch
  • Hardware
    • View Hardware
      • Hardware News
      • Hardware Reviews
      • Hardware Features
      • Desktop PCs
      • Laptops
      • Handhelds
    • Peripherals
      • View Peripherals
      • Headsets & Headphones
      • TVs & Monitors
      • Gaming Mice
      • Gaming Keyboards
      • Gaming Chairs
      • Speakers & Audio
      • Gaming Controllers
      • Tech
      • SSDs & Hard Drives
      • VR
      • Accessories
      • Retro
  • Deals
    • View Deals
    • Game Deals
    • Tech Deals
    • TV Deals
    • Buying Guides
  • Video
  • Newsletters
    • Quizzes
    • About Us
    • How to pitch to us
    • How we score
    • Newsarama
    • Retro Gamer
    • Total Film
Trending
  • Pokemon Winds and Waves
  • New Games for 2026
  • GamesRadar+ Replay
  • Mario Day deals
Don't miss these
Helldivers 2 soldier with an explosion reflecting in their visor
Third Person Shooters As death threats derail Helldivers 2's wholesome D10 challenge, devs address “increasing hostility in the community”
Close up of PS1 console on woodgrain TV bench next to OSSC with Sir Dan MediEvil figure on top.
Retro If Sony thinks surge pricing won't prompt me to shun new-gen consoles and go back to the PS1, it should think again
Best Ps5 games
Games Best PS5 games: The 25 greatest PlayStation 5 games in 2026, ranked
Idris Elba in Cyberpunk 2077: Phantom City
Cyberpunk Canceled Cyberpunk 2077 DLC might have been better than Phantom Liberty, Cyberpunk 2 creative director says
Cropped Helldivers 2 art from the official 'Save Cyberstan' poster.
Third Person Shooters Helldivers 2 devs "underinvested" in the game's engine, Arrowhead CEO admits, who pledges "things can/will get better"
PS5 bundles on a blue background
PS5 The best PS5 bundles and deals in March 2026
Cropped Helldivers 2 art from the official 'Save Cyberstan' poster.
Third Person Shooters Helldivers 2 players cheated so hard that Arrowhead had to "disable the Galactic War" and change a Major Order
How to download free PS5 games
PlayStation How to download free PS5 games
Crimson Desert: Macduff looking out into the distance during the new game, Crimson Desert.
Open World Games Crimson Desert devs aren't "hiding anything," will show console versions of the RPG "ahead of launch," says PR lead
The Witcher 4 cinematic screenshot showing a closeup of Ciri, protagonist of the new adventure
RPGs Upcoming CD Projekt Red games: From The Witcher 4 to Cyberpunk Orion
Atsu playing music for a camp of merchants in a field of yellow flowers in Ghost of Yotei
PlayStation Sony reportedly ending PC ports of single-player PlayStation games like Ghost of Yotei and Saros
Starfield
RPGs Starfield reportedly gets its long-rumored PS5 release next month, ending two years of Xbox exclusivity for the RPG
 PS5
PS5 All PS5 error codes explained, with fixes and solutions
kingdom come deliverance official artwork
Action RPGs Kingdom Come: Deliverance "next-gen update" is here for PS5 and Xbox Series X
Baldur's Gate 3
Baldur's Gate Baldur's Gate 3 marketing lead hands Sony some advice after multiplayer fails: "Every experience is a shared experience"
  1. Games
  2. RPG
  3. Cyberpunk
  4. Cyberpunk 2077

Sony is refunding unhappy Cyberpunk 2077 PS4 players

News
By Vikki Blake published 13 December 2020

"I wasn't the first one to call in today about refunds"

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.

Cyberpunk 2077
(Image credit: CD Projekt Red)
  • Facebook
  • X
  • Pinterest
  • Flipboard
  • Email
Share this article
Join the conversation
Follow us
Add us as a preferred source on Google
Get the GamesRadar+ Newsletter

Weekly digests, tales from the communities you love, and more


By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

You are now subscribed

Your newsletter sign-up was successful


Want to add more newsletters?

GamesRadar+

Every Friday

GamesRadar+

Your weekly update on everything you could ever want to know about the games you already love, games we know you're going to love in the near future, and tales from the communities that surround them.

GTA 6 O'clock

Every Thursday

GTA 6 O'clock

Our special GTA 6 newsletter, with breaking news, insider info, and rumor analysis from the award-winning GTA 6 O'clock experts.

Knowledge

Every Friday

Knowledge

From the creators of Edge: A weekly videogame industry newsletter with analysis from expert writers, guidance from professionals, and insight into what's on the horizon.

The Setup

Every Thursday

The Setup

Hardware nerds unite, sign up to our free tech newsletter for a weekly digest of the hottest new tech, the latest gadgets on the test bench, and much more.

Switch 2 Spotlight

Every Wednesday

Switch 2 Spotlight

Sign up to our new Switch 2 newsletter, where we bring you the latest talking points on Nintendo's new console each week, bring you up to date on the news, and recommend what games to play.

The Watchlist

Every Saturday

The Watchlist

Subscribe for a weekly digest of the movie and TV news that matters, direct to your inbox. From first-look trailers, interviews, reviews and explainers, we've got you covered.

SFX

Once a month

SFX

Get sneak previews, exclusive competitions and details of special events each month!


An account already exists for this email address, please log in.
Subscribe to our newsletter

Sony is reportedly issuing refunds to PS4 fans unhappy with the performance of Cyberpunk 2077.

As detailed on a Reddit thread, Sony is now refunding the full cost of the game even for those who've played beyond the usual two-hour playtime limit.

"I had to file a support claim online and sit on hold for over an hour to speak with someone, however they were quick to issue the refund and then delete the game off my library," the OP player revealed (thanks, VGC). 

You may like
  • Judy in Cyberpunk 2077, one of V's romance options, bending down and looking at V in a chair. Cyberpunk 2077's massive Switch 2 discount was meant for The Witcher 3, CD Projekt confirms
  • Cyberpunk 2077 Cyberpunk 2077: Ultimate Edition on Switch 2 has already plummeted 75% just in time for the holidays
  • Cyberpunk 2077 Cyberpunk 2077 VR modder isn't ruling out making it free following DMCA, but says people are pirating it to "punish" him

"Sony forces you to go through support chat first," they later clarified. "I never chatted with a live agent over chat, I used an automated thing and then they gave a number I could call.

"The lady I spoke with also said that Sony is issuing a business complaint to CDPR about the issues, and I wasn't the first one to call in today about refunds," they added.

Another player confirmed they too had succeeded in securing a refund. 

"Spent an hour on the phone after being denied by Chatbot and I got my refund!" they wrote. "Shout out to u/SirPanic12 for the advice on mentioning the game crashing and not being able to progress further. That's pretty much all I had to say."

Sign up to the GamesRadar+ Newsletter

Weekly digests, tales from the communities you love, and more

By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

CD Projekt Red recently revealed that Cyberpunk 2077 digital sales have already exceeded both the cost of development and marketing, just a day after launch. Specifically, CD Projekt says it was pre-order sales alone that turned a profit for Cyberpunk 2077 on day one.

The news comes just hours after we discovered that pre-order sales alone turned a profit for Cyberpunk 2077, and digital sales for Cyberpunk 2077 have already exceeded both the cost of development and marketing, just a day after launch.

As Jordan explained at the time, CD Projekt Red released its 65/2020 financial report, which confirmed that on its launch day, it had already generated more money for CD Projekt than it took to develop and market the game across the whole of its lengthy development cycle. 

CD Projekt Red has just released a ton of bug fixes as detailed in the latest Cyberpunk 2077 patch notes.

If you're about to check out Night City for the first time, or just want to make the most of your time there, don't miss our essential Cyberpunk 2077 tips.

CATEGORIES
Xbox One PS4 Platforms Xbox PlayStation
Vikki Blake
Vikki Blake
Social Links Navigation
Weekend Reporter, GamesRadar+

Vikki Blake is GamesRadar+'s Weekend Reporter. Vikki works tirelessly to ensure that you have something to read on the days of the week beginning with 'S', and can also be found contributing to outlets including the BBC, Eurogamer, and GameIndustry.biz. Vikki also runs a weekly games column at NME, and can be frequently found talking about Destiny 2 and Silent Hill on Twitter. 

Read more
Judy in Cyberpunk 2077, one of V's romance options, bending down and looking at V in a chair.
Cyberpunk 2077's massive Switch 2 discount was meant for The Witcher 3, CD Projekt confirms
 
 
Cyberpunk 2077
Cyberpunk 2077: Ultimate Edition on Switch 2 has already plummeted 75% just in time for the holidays
 
 
Cyberpunk 2077
Cyberpunk 2077 VR modder isn't ruling out making it free following DMCA, but says people are pirating it to "punish" him
 
 
Cyberpunk 2077
Cyberpunk 2077 VR mod hit with takedown, CD Projekt is "happy" for it to return if made free, but creator won't budge
 
 
Xenoblade Chronicles X: Definitive Edition
Xenoblade Chronicles X Switch 2 Edition is "disappointing," say saddened fans – Nintendo apparently offering refunds
 
 
A large, muscly bloke eating noodles at a bar while two people point pistols at him from behind in Cyberpunk 2077.
Prolific modder behind Cyberpunk 2077 and Elden Ring VR conversions pulls all his work offline after another DMCA strike
 
 
Latest in Cyberpunk
Idris Elba in Cyberpunk 2077: Phantom City
Canceled Cyberpunk 2077 DLC might have been better than Phantom Liberty, Cyberpunk 2 creative director says
 
 
The Witcher 4
The Witcher 4 developer CD Projekt Red scoops up more industry talent as a Expedition 33 cinematics dev joins the team
 
 
Cyberpunk 2077
Cyberpunk 2 lead says first-person POV "was better" for Cyberpunk 2077, as third-person is "for more defined characters" like The Witcher 3's Geralt and God of War's Kratos
 
 
A character from Cyberpunk 2077's upcoming Phantom Liberty expansions stands in front of a field of wreckage
Don't expect Cyberpunk 2 to be third-person or have flashy cutscenes as lead dev values "our uninterrupted immersion"
 
 
A large, muscly bloke eating noodles at a bar while two people point pistols at him from behind in Cyberpunk 2077.
Prolific modder behind Cyberpunk 2077 and Elden Ring VR conversions pulls all his work offline after another DMCA strike
 
 
Cyberpunk 2077
Cyberpunk 2077 VR modder isn't ruling out making it free following DMCA, but says people are pirating it to "punish" him
 
 
Latest in News
Donkey Kong Bananza screenshot of Donkey Kong punching through the landscape with pieces of banana flying through the air
With Donkey Kong Bananza, Nintendo learned "it is more fun to destroy that which is beautiful"
 
 
An apparently dead person wearing a matted fur bunny suit
Severance star Adam Scott's new horror movie Hokum just got an intensely creepy first trailer
 
 
Steam Machine with beige backdrop and sad face on front made from closed bracket and colon.
Valve pleads for "a line on a bunch of RAM, we are in the market" as AI makes building Steam Machines a challenge
 
 
Dispatch screenshots
Dispatch is lying to you about RNG just like XCOM, but don't worry, it's for your own good
 
 
Screenshot from Trails in the Sky 2nd Chapter, showing a smiling female protagonist holding a sword in a lush green forest environment.
The final Trails game will be announced in 2031 and released in 2032, Falcom president confirms
 
 
A close-up of Grace talking with someone through glass in Resident Evil Requiem
Resident Evil Requiem Grace actor might be even more scared playing Capcom's horror game than her character is living it
 
 
LATEST ARTICLES
  1. Donkey Kong Bananza screenshot of Donkey Kong punching through the landscape with pieces of banana flying through the air
    1
    With Donkey Kong Bananza, Nintendo learned "it is more fun to destroy that which is beautiful"
  2. 2
    Severance star Adam Scott's new horror movie Hokum just got an intensely creepy first trailer
  3. 3
    Dispatch is lying to you about RNG just like XCOM, but don't worry, it's for your own good
  4. 4
    Valve pleads for "a line on a bunch of RAM, we are in the market" as AI makes building Steam Machines a challenge
  5. 5
    The final Trails game will be announced in 2031 and released in 2032, Falcom president confirms

GamesRadar+ is part of Future US Inc, an international media group and leading digital publisher. Visit our corporate site.

Add as a preferred source on Google Add as a preferred source on Google
  • Terms and conditions
  • Contact Future's experts
  • Privacy policy
  • Cookies policy
  • Accessibility statement
  • Careers
  • About us
  • Advertise with us
  • Review guidelines
  • Write for us
  • Accessibility Statement

© Future US, Inc. Full 7th Floor, 130 West 42nd Street, New York, NY 10036.

Please login or signup to comment

Please wait...