Former Xbox exec says Game Pass causes "weird inner tensions" due to the subscription model usually coming at "the expense of retail revenue"

Xbox Gamescom 2023 logo featuring a stylized city skyline in green
(Image credit: Xbox)

Recently, Pete Hines, a former Bethesda executive, said Xbox Game Pass wouldn't be what it is today without the developers who make games for it. He stressed the need to support them, and now, former Xbox Game Studios vice president Shannon Loftis has added her thoughts on the business model.

"When you talk about a subscription that relies on content, if you don't figure out how to balance the needs of the service and the people running the service with the people who are providing the content – without which your subscription is worth jack shit – then you have a real problem," Hines said in an interview with DBLTAP.

Issy van der Velde
Contributor

I'm Issy, a freelancer who you'll now occasionally see over here covering news on GamesRadar. I've always had a passion for playing games, but I learned how to write about them while doing my Film and TV degrees at the University of Warwick and contributing to the student paper, The Boar. After university I worked at TheGamer before heading up the news section at Dot Esports. Now you'll find me freelancing for Rolling Stone, NME, Inverse, and many more places. I love all things horror, narrative-driven, and indie, and I mainly play on my PS5. I'm currently clearing my backlog and loving Dishonored 2.

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