Call of Duty: WW2 has some launch issues like non-social spaces and lost progress

By Connor Sheridan
published

(Image credit: Activision)

Call of Duty: WW2 (opens in new tab)'s having some online issues after its first weekend, including a non-social social space. Developer Sledgehammer Games posted a message on its official site (opens in new tab) that informed players about some of the issues they might be running into due to the launch day rush and further tech issues. Too bad the beta test in August wasn't enough to ensure a totally smooth launch, though they rarely are for any game.

First off, you may have noticed that Headquarters (opens in new tab) feels like a ghost town if you're not playing with friends. That isn't actually a bug! Sledgehammer intentionally disabled the background matchmaking that populates HQ, AKA Call of Duty: WW2's Destiny-style social space, with random players. It also deactivated leaderboard updates, though the stats themselves are still being recorded. Both of these tweaks should only remain for the "short term" while Sledgehammer focuses on making the matches themselves run as well as possible.

According to Activision's official support site (opens in new tab), the company is tracking at least seven "known issues" in the game. A few of these problems interfere with claiming bonus content, while others make it look like you don't get anything when you open a loot box. Don't worry, you should still get your loot box if you wait a while after opening one and then check your Soldier tab. You just might not get to enjoy that deliciously Pavlovian opening animation.

Most alarming is a glitch that causes players to lose earned multiplayer levels. Sledgehammer says most players lost 5 or fewer levels but you should still contact support if you've been affected. The studio says it's "committed to making it up to the affected players". So, um, more loot boxes, maybe?

Still not sure whether you want to go back to World War 2 video games? Check out our Call of Duty: WW2 review (opens in new tab) to help you decide.

Connor Sheridan
Connor Sheridan

I got a BA in journalism from Central Michigan University - though the best education I received there was from CM Life, its student-run newspaper. Long before that, I started pursuing my degree in video games by bugging my older brother to let me play Zelda on the Super Nintendo. I've previously been a news intern for GameSpot, a news writer for CVG, and now I'm a staff writer here at GamesRadar.