The Division’s latest update is wiping characters (again)
The Division can’t seem to catch a break after all its various glitches and issues so far. Now an old issue has returned - missing characters.
The Division had a missing character problem after update 1.1. Now it’s happened again with update 1.2 apparently recreating the problem. The issue doesn’t seem quite as bad as before with Ubisoft Support mainly dealing with missing Daily Missions at the moment (another recurring problem):
If you don't see your Daily Missions in The Division, we appreciate your patience while we investigate! Thank you.May 25, 2016
The last time that Twitter account was inundated with people asking about their missing character. This time it's a little quieter, but over on both the Ubi forums and Reddit the community team have been asking for usernames to investigate the issue. The affected accounts have been identified and a resolution is under way.
Last time the problem was caused by a server synch glitch making the game think character data was corrupted. The smaller count affect here suggests it might be something different and less general this time.
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I'm GamesRadar's Managing Editor for guides, which means I run GamesRadar's guides and tips content. I also write reviews, previews and features, largely about horror, action adventure, FPS and open world games. I previously worked on Kotaku, and the Official PlayStation Magazine and website.
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