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  1. Games
  2. Halo Infinite

Halo Infinite error codes, glitches and fixes

Guides
By Joel Franey
Published 12 April 2022

Errors and glitches in Halo Infinite and the fixes for them

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Halo Infinite
(Image credit: Microsoft)
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Halo Infinite error codes and glitches can be really frustrating to deal with, even if they're not very common. While it can be the case that the issue is caused by a hidden bug from an update or server issues, sometimes, a fix for Halo Infinite might be needed on your end to get things sorted. As new error codes and issues are bound to appear the more Halo Infinite gets updated, we'll continue to update this page whenever they arise to make sure you're always in the loop. Whatever you're looking for when it comes to Halo Infinite error codes and fixes, just look below.

Halo Infinite error codes

  • There was a problem with the dedicated server
  • There was an issue with the Halo Infinite servers
  • Error Code 0x80070424
  • Error Code 0x00000001
  • Error Code 0x8007003
  • Error Code 0x80070005

There was a problem with the dedicated server

Halo Infinite Tenrai event

(Image credit: Xbox Game Studios)

If this message comes up in the wake of clicking on Halo Infinite multiplayer, it probably means that the fault isn't at your end. When the "problem with the dedicated server" message pops up, it's usually meant that the Halo servers themselves are currently non-functional. Reassuring for your own copy of the game, but it also means there's probably no fix you can implement to resolve the problem, which is frustrating. To make sure that your connections are valid, restart the game and check your own internet connection, but if that doesn't help, check with any of the official Twitter accounts to see if the devs have commented on it.

There was an issue with the Halo Infinite servers

Halo Infinite Cyber Showdown event

(Image credit: 343 Industries)
Halo Infinite crashing on PC

Halo Infinite

(Image credit: 343 Industries)

Halo Infinite crashing on PC can be a frustrating problem, so here's how you might be able to fix it.

This one is a simple one - when you click on multiplayer game modes there'll be a message that arises that says "There was an issue with the halo infinite servers", and prevent you from selecting the actual option to play the matchmaking game. 

The vast majority of the time, this is simply because you don't have the most updated version of Halo Infinite and the servers don't run on whatever outdated version you're playing. That's easy to resolve - close the game, check for an update, and make sure it's downloaded and installed. At that point there shouldn't be any further issues.

Error Code 0x80070424

Halo Infinite KD tracker

(Image credit: Microsoft)

This one seems to affect mainly PC gamers, and seems, from what we understand, to be an issue with the installation of the game via the Xbox App or similar. It's not clear exactly what's gone wrong here, but the most successful approach as we understand it is to do the following:

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  1. Ensure all relevant apps are updated to their most current build via the Microsoft Store, including those you launch them through.
  2. If still no success, right click on them in the Start Menu and choose to Terminate, Repair and Reset each one. 
  3. After that, search for Powershell app, run it as an administrator, and enter the following command: Get-AppxPackage -AllUsers| Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} 
  4. Try to install Halo Infinite again.

If that doesn't work, the only thing we can suggest is to contact customer support for Microsoft and get their two cents on the issue. In fact, that's generally a good back-up plan for any of these fixes not immediately working.

Error Code 0x00000001

Halo Infinite

(Image credit: 343 Industries)

Another issue that seems to be affecting installation of the game, this one actually broadly affects any game downloaded on PC from the Xbox lineup. In this case it usually means that when you try to open the game, you're instead sent to the Gaming Services page on the Microsoft Store. 

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This one is a bit simpler and usually just means that you need to update something fundamental - usually Gaming Services, the Xbox App, or even your Windows OS. Make sure each of these are up to date as much as possible and try again.

Error Code 0x8007003

halo infinite killing spree

(Image credit: Microsoft)

This error seems to be fairly similar to 0x80070424 (catchy names, aren't they?), and we've seen some record of the same fix for that working here. However, if that doesn't work there's also this fix that seems to have helped some people:

  • Open your computer's Settings app
  • Select Accounts, then Sign-in options, then scroll down to the Privacy section
  • Turn off "Use my sign-in info to automatically finish setting up my device after an update or restart."
  • Restart your computer.

Error Code 0x80070005

Halo Infinite multiplayer

(Image credit: 343 Industries)

This one seems to prevent players from installing the game beyond a certain point, usually about 49%. There's a few potential problems here, with a few potential fixes.

  • Make sure that you have space on your PC to download the game. Make sure you have at least 10GB more than you think you need, just to be certain.
  • It's possible that firewalls and anti-virus software are preventing it from being downloaded. Turn off Real-time protection in Windows Security, or the equivalent software you use.
  • Run Disk Cleanup on your computer to get rid of any conflicting files.
  • If the game is downloaded and installed but you're still getting this message, it may be because an error means your account isn't viewed as having permission to play it. Try playing offline, or contacting customer support.

Halo Infinite weapons | Halo Infinite equipment | Halo Infinite Tenrai event | How to level up fast in Halo Infinite | Halo Infinite Battle Pass | Halo Infinite ranks in order | Halo Infinite controller settings | Halo Infinite KD tracker and player records | Halo Infinite Fiesta matches | Halo Infinite killing spree | Halo Infinite User is Banned | When do Halo Infinite challenges reset?

TOPICS
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Joel Franey
Joel Franey
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Guides Editor, GamesRadar+

Joel Franey is a writer, journalist, podcaster and Very Tired Man with a BA from Brunel University, a Masters from Sussex University and a decade working in games journalism, often focused on guides coverage but also in reviews, features and news. His love of games is strongest when it comes to groundbreaking narratives like Disco Elysium, UnderTale and Baldur's Gate 3, as well as innovative or refined gameplay experiences like XCOM, Sifu, Arkham Asylum or Slay the Spire. He is a firm believer that the vast majority of games would be improved by adding a grappling hook, and if they already have one, they should probably add another just to be safe. You can find old work of his at Eurogamer, Gfinity, USgamer, SFX Magazine, RPS, Dicebreaker, VG247, and more.

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