Unlike PlayStation and Nintendo, Xbox still loses money when it sells a new console

Xbox Series X restock
(Image credit: Microsoft)

Years after the start of the new console generation, Microsoft is still selling Xbox Series X | S consoles at a loss of up to $200. 

Microsoft gaming boss Phil Spencer reiterated Microsoft's long-term plan for Xbox sales in a recent Wall Street Journal interview. "Consoles evolved to a business model much different than phones," he said. "Consoles are actually sold at a loss in the market, so when somebody goes and they buy an Xbox at their local retailer, we're subsidizing that purchase somewhere between 100 and 200 dollars, with the expectation that we will recoup that investment over time through accessory sales and the [Xbox] storefront." 

It's unclear exactly how much money Microsoft loses on the sale of each Xbox Series X and S console by region, nor do we know how those figures compare between the two models, but it is interesting to see the company continue to eat significant losses in order to keep prices down. 

In August 2022, the standard PS5 price increased in several markets, but not in America. Just last week, Spencer addressed the possibility of similar price hikes for Xbox Series X and/or Game Pass, affirming that the company won't be able to avoid some sort of increase forever. However, Spencer maintained that any potential price jump would come after the holiday season.  

Losses and all, the Xbox Series S is doing exactly what Microsoft wanted: getting people into the ever-expanding Xbox ecosystem for the first time. 

Austin Wood
Senior writer

Austin has been a game journalist for 12 years, having freelanced for the likes of PC Gamer, Eurogamer, IGN, Sports Illustrated, and more while finishing his journalism degree. He's been with GamesRadar+ since 2019. They've yet to realize his position is a cover for his career-spanning Destiny column, and he's kept the ruse going with a lot of news and the occasional feature, all while playing as many roguelikes as possible.