New World's Steam rating drops to "mixed" as more fans leave more negative reviews

New World
(Image credit: Amazon)

MMO New World's aggregate user score has dropped from "mostly positive" to "mixed".

According to the review rating on Steam, just 61 percent of the reviews added in the last 30 days are positive – which means one in three players are less pleased with the MMO's recent changes. 

A glance through the review page gives lots of reasons why the game's popularity is waning, but most seem to be unhappy with a change in the game's "grind" economy, while others remain frustrated by the MMO's plentiful bugs (thanks, TheGamer).

"I have 280+ hours in this game as of writing," wrote one troubled player. "I started day 2 or 3, basically as soon as launch day queues settled. I play on Utensia, a good middle-pop server (~1,000 players peak, no queues) with all factions viable. I level capped, have a high gear score watermark, am an officer of a PvP company that holds territory, and run all end-game content (war, invasions, raids, pvp arena.) I am at the end of the rainbow. There is no pot of gold. It's just a buggy mess, unfulfilled promises, and devs too busy working to implement server transfers to actually fix the game.

"Several features are broken. Several systems are broken. Servers are dying. Bottom line: the game isn't finished and you're already late to the party. Save your money."

The player had 291 hours clocked up in New World at the time they wrote the review, but are clearly still playing – the total number of hours on record now exceeds 512.

Another player – this one with 823 hours on record – said: "Started out fine, seemed like there were just some bugs they needed to work out but it's been an absolute mess that just keeps getting worse with every 'update'."

It's not all bad for New World, though.

"A lot of people are complaining about New World lately. It definitely has been dealing with issues, but as someone that has played MMOs since the early Everquest days in '99/early 2000s, EVERY MMO has bugs and issues," writes jaymo.

"I've been enjoying the game a lot, and the devs seem to be pretty actively dealing with issues and have been much more transparent about it all than I expected, which is a good thing. Not all companies have been this communicative or active in dealing with their MMOs' issues after release in the past.

"All in all, this has been the most fun I've had with an MMO since early WoW, and I've played quite a few since then."

The update and promises come after a litany of issues for New World players, including an exploit that was crashing games every time someone sent images – or worse – via its global chat client, resulting in "unsavory behavior". Amazon was also recently forced to increase server capacity for every world in a bid to reduce New World queue times, and as recently as just a few weeks back, players were once again reporting that playing New World was bricking GPUs, although Amazon has firmly refuted the claims.

ICYMI, Amazon Games' New World has seemingly dropped around half of its one million player base since it launched a month ago. An analysis of the data freely available on SteamCharts suggests the MMO has been losing around 135,000 players a week since it launched at the end of September, at which time it hit an impressive concurrent player peak of 913,027 players on October 3. 

If you're just getting started with Amazon's new game, head over to our New World Factions guide for a complete rundown of all the groups you can join.

Vikki Blake
Weekend Reporter, GamesRadar+

Vikki Blake is GamesRadar+'s Weekend Reporter. Vikki works tirelessly to ensure that you have something to read on the days of the week beginning with 'S', and can also be found contributing to outlets including the BBC, Eurogamer, and GameIndustry.biz. Vikki also runs a weekly games column at NME, and can be frequently found talking about Destiny 2 and Silent Hill on Twitter.