Ubisoft initiates internal password reset after "cyber security incident"

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There is "no evidence any player personal information was accessed or exposed"

Watch Dogs 2
(Image credit: Ubisoft)

Ubisoft has initiated a "company-wide password reset" as a precaution against a recent cyber security incident.

In a recent statement, the company said that last week, it had experienced the incident, which "caused temporary disruption to some of our games, systems, and services. It then confirmed that "our IT teams are working with leading external experts to investigate the issue."

It seems that beyond the disruption, the effects of the incident were relatively minor - Ubisoft says that it "can confirm that all our games and services are functioning normally." Right now, "there is no evidence any player personal information was accessed or exposed as a by-product of this incident."

The precautionary password reset appears to be internal, as customer service messaging from uPlay doesn't encourage players to change up their details. That said, it couldn't hurt to alter your details if you're concerned about your account.

An official thread on the Ubisoft forums outlined "an issue currently affecting some Ubisoft services" across multiple games, but the issue was resolved relatively quickly, and doesn't appear to have taken any titles offline completely.

Ali Jones
Ali Jones
Managing Editor, News

I'm GamesRadar's Managing Editor for news, shaping the news strategy across the team. I started my journalistic career while getting my degree in English Literature at the University of Warwick, where I also worked as Games Editor on the student newspaper, The Boar. Since then, I've run the news sections at PCGamesN and Kotaku UK, and also regularly contributed to PC Gamer. As you might be able to tell, PC is my platform of choice, so you can regularly find me playing League of Legends or Steam's latest indie hit.