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Microsoft to address Xbox 360 Dashboard “colorspace issue”

Microsoft is following up on complaints that its "Metro" overhaul for the Xbox 360 Dashboard has negatively affected video playback, resulting in reduced picture quality and washed out visuals.

Today, company spokesperson Larry Hyrb (aka Major Nelson) announced a solution is on the way, tweeting, “We're aware of the colorspace issue w/ some Xbox video apps & are working on a fix. No ETA yet but we hope to have an update soon.”

Microsoft's acknowledgement should come as good news for Xbox 360 movie buffs, however some argue the company is ignoring an even bigger issue – that the current update imposes quality restrictions on any non-Zune content. Earlier this month, Eurogamer confirmed allegations the Metro upgrade had reduced the maximum video playback quality for all non-Zune videos to 720p, while allowing for full HD 1080p quality for content played through its proprietary platform.

Metro beta tester Jeremy Anderson said the issue was identified, but largely ignored by higher-ups, recalling, “I reported that 1080p scaling issue as a bug on the first day of the preview program and had a pretty good number of votes behind it before Microsoft deleted it without response...I'm assuming they know and don't want to acknowledge it, much like the video level issue."

It's understandable why Microsoft would give preference to its own platform, and it isn't the first company to do so by any stretch. Downsampling non-Zune content to do so, however, isn't likely to win any fans. Let us know if you've noticed the difference, and if so, what you think about Microsoft's upcoming fix.

11 comments

  • danger.to.others - January 20, 2012 7:42 p.m.

    cart00n said: Considering I own BOTH HD consoles, I can definitely state that I've noticed this downgrade in video quality. It's now come down to the 360 being my main gaming system, while my PS3 has become my main video player. ========== It's like he scanned my brain. My exact experience. But it's Microsoft, the people who abandoned their original Xbox overnight, screwed over people with themes a couple dashboard changes ago and pulled that threat on developers for their Arcade that if it didn't come to them first, it wouldn't come out at all. They've always been a shady company with years of Anti-trust suits against them....the fact we're using a Microsoft product, the video downgrade shouldn't suprise. Gears Of War series better not be done. It and Fable are the last reasons I use 360.
  • codzprc - January 20, 2012 5:44 p.m.

    The Netflix app has far fewer controls than it used to: -Bumpers don't jump forward -No Option to Restart From Beginning, so you're forced to REWIND the whole damn thing like an F'in VCR -Must start watching an episode to select a different one -No Screen size option -Actually, besides Rewind, Play, and Fast Forward, all of the Xbox Standard Video Controls are gone I guess that follows suit with the resolution issues, wanting their own to be better than the 'competition'. Taking away control from the user is usually a bad thing, especially when it comes to video playback - image buying a brand new Blu-ray player, and it's controller only had Rewind, Play, and Fast Forward (and power, natch). I'd be irate.
  • VooDooDevil1369 - January 20, 2012 1:17 p.m.

    Grammar Police, Arrest this man!
  • EwoksTasteLikeChicken - January 20, 2012 1:04 p.m.

    The only video I watch on 360 is Netflix, and I've noticed nothing different.
  • GhostNappa2k10 - January 20, 2012 10:15 a.m.

    Funnily enough, I haven't noticed any difference to the video quality :S
  • cart00n - January 20, 2012 9:43 a.m.

    Considering I own BOTH HD consoles, I can definitely state that I've noticed this downgrade in video quality. It's now come down to the 360 being my main gaming system, while my PS3 has become my main video player. The timing couldn't have been any worse, either, because MS released metro dashboard just as I upgraded to a 360s. We also just switched out our old 1080i CRT for a 1080p LCD. I used to have great video, but I had to put up with a fan that sounded like a leaf-blower. Now the sound has improved, but the 360 picture quality sucks.
  • greentumbleweed - January 20, 2012 9:25 a.m.

    I noticed Netflix streaming hasn't looked as sharp since the update. Oh, and please change the use of "it's" to "its" in the first sentence, please.
  • VooDooDevil1369 - January 20, 2012 10:04 a.m.

    Actually it's still shows possession, it's not improper in this situation... just sloppy.
  • greentumbleweed - January 20, 2012 11:08 a.m.

    I've been out of school long enough that I've forgotten some of these rules of contractions. It seems that the recent trend is to use "its" for showing possession and "it's" only for combining "it is". "It's" in a possessive form just looks really, really wrong to me. I can't explain why. Why must my mind make an article about video quality into a discussion about rules of the English language?
  • Z-man427 - January 20, 2012 11:09 a.m.

    No it doesn't. "It's" is a conjunction of "it" and "is".
  • profile0000 - January 20, 2012 12:19 p.m.

    Correct. "It's" can also be a contraction of "it" and "has"

Showing 1-11 of 11 comments

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