Final Fantasy XIV Online has problems. The MMO has received overwhelmingly negative reviews, earning an average rating of 52-out-of-100 on MetaCritic, a 4-out-of-10 on GamesRadar, and a 30% from PC Gamer. Many fans have also expressed disappointment with the title. But if there’s a silver lining in the dark cloud hanging over Final Fantasy XIV Online, it’s that Square Enix is listening.
President and CEO of Square Enix, Yoichi Wada, recently issued a direct apology to all Final Fantasy XIV for the state of the game and announced that the free trial period will be extended until the quality of the game has been improved.
“While more than two months have passed since the official launch of Final Fantasy XIV service, we deeply regret that the game has yet to achieve the level of enjoyability that Final Fantasy fans have come to expect from the franchise, and for this we offer our sincerest apologies,” says Wada.
In order to improve the quality of the game, Square Enix is restructuring the Final Fantasy XIV with the company’s “top talent and resources.” Naoki Yoshida will be taking over the role of producer and director. Yoshida began working for Square Enix in 2004. The game developer recently contributed to Record of Agarest War as the assistant director.
“Not only is he one of our Group’s most accomplished and experienced members, Naoki Yoshida is also a charismatic leader possessing the skill to bring together and effectively helm a team which comprises a wide range of responsibilities,” says Wada of the new producer for Final Fantasy XIV.
Wada asks Final Fantasy XIV players for their patience and announced that the free trial period for Final Fantasy XIV will be extended indefinitely. “We realize time is of the essence and are fully determined to provide our customers with quality service,” says Wada. “It is because of this that we ask our customers to be patient until we are able to confidently present them with a concrete plan outlining Final Fantasy XIV’s new direction. The free trial period will be extended until that time.”
News of the big changes in management, the free trial period, and the game itself was accompanied by an announcement that the PlayStation 3 version of Final Fantasy XIV will also be delayed indefinitely. “Regarding the PlayStation 3, it is not our wish to release a simple conversion of the Windows version in its current state, but rather an update that includes all the improvements we have planned,” explains Wada. “ For that reason, we have made the difficult decision to delay the release of the PlayStation 3 version beyond the originally announced date of March 2011.”
As fans of both MMOs and the Final Fantasy franchise, we were incredibly disappointed with Final Fantasy XIV Online. But the classy company response to the negative feedback from critics and players greatly reduces our frustrations and agro level. Let’s hope the Square’s continued work on the game leads to improvements for both the PC and upcoming PlayStation 3 version of the troubled MMO.
Dec 10, 2010
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