Diablo III error 37 causing a great wailing and gnashing of teeth as players worldwide fail to log in. The solution? Wait a bit

A big, online-enabled game having server issues on day one should by now be about as surprising as when an in-depth scientific analysis of a piece of cheese reveals it be be made of cheese. Diablo III? Pretty bloody massive game. Server issues almost guaranteed. What's galling in this case though is that the log-in failures currently being suffered by a large number of aspiring players block the single-player game as well as multiplayer. Yay online authentication.

Oh, and did I mention that there seems to be no queuing system, so repeated attempts to sneak into the just-vacated gap left by another player require manual password entry each and every time? Look on the bright side. You'll be able to Ctrl+V faster than any mere mortal can possibly envision by the time this is over. Seriously, your non-Diablo-playing office colleagues will be in awe.

Above: The horror...

Blizzard's current response? A post on the official forum currently speaketh thusly:

"Due to high concurrency the login servers are currently at full capacity. This may cause delays in the login process, account pages and web services.

"We apologise for any inconvenience this may cause and thank you for your patience while this is being resolved"

So, solutions? Higher server capacity or a queuing system would seem to be the obvious approaches. Other than that, it's just a case of keeping on trying until you get in, or waiting until server traffic settles down into a normal routine. It seems that this isn't a vastly complicated problem at the moment, just a simple case of the hardware not being able to take the strain of the entire world simultaneously trying to log into a sequel it has been anticipating for over a decade.

Still, consider the online DRM arguement well-and-truly cracked open once again. Can of worms, ACTIVATE!

Want some tasty minute-to-minute action while you wait to get logged in? The lovely Tom Francis over at PC Gamer is posting his Diablo 3 review as it happens.


  • Shanetexas - May 15, 2012 5:53 p.m.

    Kinda weird that there was so much hype over a game that wouldn't let you play for the first week.
  • simplethunder - May 15, 2012 3:09 p.m.

    well, I'm just going to pretend error 37 is just a clerks refrence.
  • gazzc - May 15, 2012 12:37 p.m.

    If you ask me that is just DRM that makes piracy all the more attractive. Luckily I am getting the game for free as I do not buy games with paying customer punishing DRM.
  • Whit - May 15, 2012 7:50 a.m.

    Everyone needs to hurry up and wait to play what is truly a mediocre game. Blizzard has released some great games, but I don't think Diablo III is going to go down in history as one of them.
  • DexteraXII - May 15, 2012 9:21 a.m.

    Hurry up and wait?
  • DarkSynopsis - May 15, 2012 5:16 a.m.

    Installing the game as I type this and it does kinda suck that you have to be connected to there servers to even play which means some people have not even managed to log in on a brand new game. You would expect Blizzard to have expected a huge amount of people trying to get on! I mean it has been what? 12 Years since Diablo II? They also run World of Warcraft which is a MMO you would think this would not be a problem. Ah Well as long as I get to play it some point! Its been years I'm sure I can wait a few hours to get on.
  • Fox_Mulder - May 15, 2012 4:52 a.m.

    I was able to log on roughly an hour after "launch". Not bad, considering how many people were trying to log in at one time.
  • Rascanuvols - May 15, 2012 4:50 a.m.

    I'm ok with this. As long as people keeps paying companies that use this methods, they deserve it. Happened to me with Football Manager for firts and last time. DRM-free games like The Witcher 2 or indies are day one buys for me, even if they are not my top priorities. I torrented the f*ck out of Origin-infested Mass Effect 3. This game? Not even going to try it.
  • KnowYourPokemon - May 15, 2012 5:33 a.m.

    I like how you think that because you don't like the practices a company takes it still entitles you to play the game. Don't like their practices? Don't play their game, period. All pirating does is give companies an excuse instead of facing the fact that DRM is just wrong.
  • Scuffles - May 15, 2012 7:04 a.m.

    Exactly that ^^^
  • avantguardian - May 15, 2012 9:17 a.m.

    SO right
  • ChaosEternal - May 15, 2012 2:05 p.m.

    Wait, so you took the developers game without paying for it, because their publisher distributed it in a way you don't like? They certainly put a ton of time and effort into the game, and you won't pay them for their work because you don't like what the publisher did. That doesn't make much sense to me. Unless you can prove Bioware actively chose the option, you really shouldn't use such logic. If I am wrong and they did actively choose Origin, then feel free to ignore my post, but EA may have made them a deal they couldn't refuse or they may have simply had no choice. I have no idea. Also, the other guys also have a valid point.
  • Cloudiology - May 15, 2012 4:41 a.m.

    not to mention the install times for those that bought it on disc! jesus blizzard you could have made the game smaller like... .... i kid i kid.. OMNOMNOMNOMNOMNOMNOMNOMNOMNOMNOMNOM

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