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Amazon responds to reports about New World players suffering from faulty GPUs

New World
(Image credit: Amazon Game Studios)

New World is reportedly bricking expensive GPUs.

According to a post on Twitter, which you can see below, multiple New World players are claiming that their GPU systems are no longer working after playing Amazon's New World (thanks, PC Gamer). This tweet comes after New World's full launch earlier this week, so it would seem that Amazon's new game began rendering GPUs redundant just a few hours after the game first launched.

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Amazon refute the claims however, and in a statement sent to GamesRadar, said: “We have received a small number of reports of players encountering issues with GeForce RTX cards. After a lengthy investigation, we have verified that there is no unusual behavior from New World that causes these issues. 

EVGA has previously acknowledged manufacturing issues on some GeForce RTX cards. New World is safe to play, and we encourage players who have encountered a hardware issue to contact the manufacturer.”

Players previously linked New World to faulty GPUs, but those claims were debunked earlier this year, when Nvidia RTX 3090 users reported that playing the New World beta rendered their GPUs unusable. Back then, developer Amazon Game Studios refuted these reports, saying that there was no indication whatsoever that New World was causing issues among GPUs.

"New World makes standard DirectX calls as provided by the Windows API. We have seen no indication of widespread issues with 3090s, either in the beta or during our many months of alpha testing," AGS said at the time in a statement. "The New World Closed Beta is safe to play," the developer continued, asserting that if there were GPU faults, it was not through New World's doing.

Head over to our RTX 3090 price guide if you want to get your hands on the blockbuster GPU for your rig.

Hirun Cryer

I’m Gamesradar’s freelance reporter! I love grinding away at RPGs, losing at Apex Legends, and talking about anime for far too long.