If you've found yourself here, it's likely that GTA Online is down, or at least temporarily malfunctioning. But fear not, as it's just as likely that we're staring down the same agonizing loading screen and subsequent error message as you, and together there's nothing we can't accomplish. There's no time to waste on error codes in GTA Online, so here's where to confirm whether GTA Online is down and how to find out when the servers will be back up and running.
Note that if you're getting the "Your profile does not have permission to access GTA Online" error message, this is an unrelated issue and we have a separate guide detailing what to do in that situation.
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Is GTA Online down?
At the time of writing the GTA Online servers are particularly busy, we're getting an error message with the following text: Your save data could not be loaded from the Rockstar cloud servers at this time. Please try again later. Returning to Grand Theft Auto 5.
The first place to look for information is the @RockstarSupport Twitter feed, which details any issues they are aware of and confirms when they have been resolved. GTA Online patch notes will also appear here, though unlike many other games the servers are rarely taken offline for planned updates as they are deployed straight into the live environment. If your issue isn't covered there, you can also visit the Rockstar Games Customer Support site for more advice, or log a request for further assistance.
If there's no official word from Rockstar on the problems you're experiencing, the next place to check is the Downdetector status page for GTA Online to see if other players are in the same boat. If there's a sudden spike in reports then you're not alone, and there are wider issues that are no doubt being investigated. If you're a console player then it's also worth checking the official PlayStation Network Service Status or Xbox Live Status, in case that is having an effect on the wider connectivity of your gaming service.
How long will GTA Online be down for?
If you do find that GTA Online is down, try not to stress too much about it. Over the years Rockstar has built up a strong infrastructure to support the game, and it's very rare for the GTA Online servers to be unavailable for an extended period of time. Be patient, check the information sources we mentioned above, and before too long you'll be back up and running again in your criminal enterprises.
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