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  1. Games

PS Plus bug seems to preventing PlayStation users from playing games

News
By Ali Jones published 4 December 2020

An error message tells subscribers that "PlayStation Plus is required to play online"

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Call of Duty
(Image credit: Infinity Ward)
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An apparent issue with PlayStation Plus appears to be preventing players from properly accessing their games. A number of complaints have arisen over the past few hours, with issues affecting both the PS4 and PS5.

Twitter user ShawnJGaming shared their attempt to access Call of Duty: Modern Warfare on their PS5 earlier today. When doing so, an error message popped up, telling them that the connection had failed and that "PlayStation Plus is required to play online," despite their subscription being due to run until September 2021.

LITERALLY CANT GET ON #ModernWarfare on my #PS5 I keep getting this message saying i need " ps plus" when the app literally says i have it already . please help @AskPlayStation @PlayStation pic.twitter.com/9QUCVYbpqADecember 4, 2020

The issue appears to be particularly prevalent with Modern Warfare on the PS5 - users Iamnotbarry and piusezzex both also said they were having problems, and Gamesradar staff also have also encountered the issue. Elsewhere, however, other players say they're encountering the issue on the PS4 and for multiple other games, including Call of Duty: Black Ops Cold War and Street Fighter.

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  • Atsu stands sword raised alongside an ally in Ghost of Yotei with a blazing fire behind them Live service dominated 2025 as both PlayStation and Xbox's top 10 US best sellers were almost entirely multiplayer games

It's not clear how widespread the issue is, exactly what games are affected by it, or whether there's a fix, but we've reached out to Sony for more information regarding the bug and whether there's a fix on the horizon.

While not being able to play your favourite multiplayer games is no doubt frustrating, in the meantime you'll probably still be able to play some single-player games. Recently, Sony seems to have been putting more resources into narrative games, suggesting that the PS5 activities feature was created in direct response to player feedback about single-player experiences.

With that in mind, here's our list of the best PS5 games you can play right now.

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CATEGORIES
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Ali Jones
Ali Jones
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Managing Editor, News

I'm GamesRadar's Managing Editor for news, shaping the news strategy across the team. I started my journalistic career while getting my degree in English Literature at the University of Warwick, where I also worked as Games Editor on the student newspaper, The Boar. Since then, I've run the news sections at PCGamesN and Kotaku UK, and also regularly contributed to PC Gamer. As you might be able to tell, PC is my platform of choice, so you can regularly find me playing League of Legends or Steam's latest indie hit.

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