New Nintendo of America policy asks users to give up their rights to a class-action lawsuit and call customer service instead: "Most matters can be quickly resolved in this manner"

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No more Joy-Con drift suits then?

Nintendo Switch OLED
(Image credit: Nintendo)

Nintendo of America's latest End User License Agreement (EULA) includes a new segment asking users to agree to waive their right to join a class action lawsuit against the company.

During the lifespan of the Nintendo Switch, Joy-Con drift was a hot topic, and one that got Nintendo a lot of heat from fans. It was the subject of two class action lawsuits – filed in 2019 and 2020 – that were eventually dismissed.

Nintendo does give users some other options to resolve issues through, such as contacting customer service, about which the company says, "Most matters can be quickly resolved in this manner to our customer’s satisfaction."

Scott McCrae
Scott McCrae
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Scott has been freelancing for over three years across a number of different gaming publications, first appearing on GamesRadar+ in 2024. He has also written for the likes of PC Gamer, Eurogamer, VG247, Play, TechRadar, and others. He's typically rambling about Metal Gear Solid, God Hand, or any other PS2-era titles that rarely (if ever) get sequels.

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