Skip to main content
Join The Community
- Join our community
11
Premium Benefits
24/7
Access Available
21K+
Active Members
Commenting
Join the discussion
Exclusive Articles Coming Soon
Member-only articles
Weekly Newsletters
Weekly gaming & entertainment news
Member Badges
Earn badges as you go
Exclusive Competitions
Members-only prize draws
Curated Deals Coming Soon
Tech and gaming deals worth grabbing
GET COMMUNITY ACCESS QUICK
For the quickest way to join, simply enter your email below and get access. We will send a confirmation and sign you up to our newsletter to keep you updated on all your gaming news.
By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.
FIND OUT ABOUT OUR MAGAZINE
Want to subscribe to the magazine? Click the button below to find out more information.
Find out more
GET Community ACCESS QUICK

Join the GamesRadar community for quick access. Enter your email below and we'll send confirmation, and sign you up to our newsletter.

By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

Background
Welcome to GamesRADAR+ Community !
Hi ,

Your membership journey starts here.

Keep exploring and earning more as a member.

MY ACCOUNT

Badge picture
Earn your first badge
Read 1 article to unlock your first badge.
Keep earning badges
Explore ways to get more involved as a member.
Latest Games News

Latest Games News

Breaking gaming news and updates

Read Now
Latest Games Reviews

Latest Games Reviews

Expert verdicts on the newest releases

Read Now

See what you’ve unlocked.

Explore your membership benefits.

Explore
Member Exclusives

Stay Ahead with GamesRadar+

Get the biggest gaming news, reviews, and releases straight to your inbox.

Explore

Sign Out
GamesRadar+ GamesRadar+
US EditionUS CA EditionCanada UK EditionUK AU EditionAustralia
Sign in
  • View Profile
  • Sign out
  • Games
    • Game Insights
      • Games News
      • Games Features
      • Games Reviews
      • Games Guides
      • Big in 2026
      • The Big Preview
      • On The Radar
      • Indie Spotlight
      • Future Games Show
      • Golden Joystick Awards
    • Genres
      • Action Games
      • RPGs
      • Action RPGs
      • Adventure Games
      • Third Person Shooters
      • FPS Games
    • Platforms
      • PS5
      • Xbox Series X
      • PC
      • Nintendo Switch
      • Nintendo Switch 2
      • Tabletop Gaming
    • Franchises
      • Grand Theft Auto
      • Pokemon
      • Assassin's Creed
      • Monster Hunter
      • Fortnite
      • Cyberpunk
      • Red Dead
      • The Elder Scrolls
      • The Sims
  • Entertainment
    • TV Shows
      • TV News
      • TV Reviews
      • Anime Shows
      • Sci-Fi Shows
      • Superhero Shows
      • Animated Shows
      • Marvel TV Shows
      • Star Wars TV Shows
      • DC TV Shows
    • Movies
      • Movie News
      • Movie Reviews
      • Big Screen Spotlight
      • Superhero Movies
      • Action Movies
      • Anime Movies
      • Sci-Fi Movies
      • Horror Movies
      • Marvel Movies
      • DC Movies
    • Streaming
      • Apple TV Plus
      • Disney Plus
      • Netflix
      • HBO
      • Amazon Prime Video
      • Hulu
    • Comics
      • Marvel Comics
      • DC Comics
    • Toys & Collectibles
    • Lego
    • Dungeons and Dragons
    • Merch
  • Hardware
    • Insights
      • Hardware News
      • Hardware Reviews
      • Hardware Features
    • Computing
      • Desktop PCs
      • Laptops
      • Handhelds
    • Peripherals
      • Headsets & Headphones
      • TVs & Monitors
      • Gaming Mice
      • Gaming Keyboards
      • Gaming Chairs
      • Speakers & Audio
    • Accessories & Tech
      • Gaming Controllers
      • Tech
      • SSDs & Hard Drives
      • VR
      • Accessories
      • Retro
  • Deals
    • Game Deals
    • Tech Deals
    • TV Deals
    • Buying Guides
  • Video
  • Newsletters
    • Quizzes
    • About Us
    • How to pitch to us
    • How we score
    • Newsarama
    • Retro Gamer
    • Total Film
  • home
  • Games
    • View Games
      • Games News
      • Games Features
      • Games Reviews
      • Games Guides
      • Big in 2026
      • The Big Preview
      • On The Radar
      • Indie Spotlight
      • Future Games Show
      • Golden Joystick Awards
      • Action Games
      • RPGs
      • Action RPGs
      • Adventure Games
      • Third Person Shooters
      • FPS Games
    • Platforms
      • View Platforms
      • PS5
      • Xbox Series X
      • PC
      • Nintendo Switch
      • Nintendo Switch 2
      • Tabletop Gaming
      • Grand Theft Auto
      • Pokemon
      • Assassin's Creed
      • Monster Hunter
      • Fortnite
      • Cyberpunk
      • Red Dead
      • The Elder Scrolls
      • The Sims
  • Entertainment
    • View Entertainment
    • TV Shows
      • View TV Shows
      • TV News
      • TV Reviews
      • Anime Shows
      • Sci-Fi Shows
      • Superhero Shows
      • Animated Shows
      • Marvel TV Shows
      • Star Wars TV Shows
      • DC TV Shows
    • Movies
      • View Movies
      • Movie News
      • Movie Reviews
      • Big Screen Spotlight
      • Superhero Movies
      • Action Movies
      • Anime Movies
      • Sci-Fi Movies
      • Horror Movies
      • Marvel Movies
      • DC Movies
    • Streaming
      • View Streaming
      • Apple TV Plus
      • Disney Plus
      • Netflix
      • HBO
      • Amazon Prime Video
      • Hulu
    • Comics
      • View Comics
      • Marvel Comics
      • DC Comics
    • Toys & Collectibles
    • Lego
    • Dungeons and Dragons
    • Merch
  • Hardware
    • View Hardware
      • Hardware News
      • Hardware Reviews
      • Hardware Features
      • Desktop PCs
      • Laptops
      • Handhelds
    • Peripherals
      • View Peripherals
      • Headsets & Headphones
      • TVs & Monitors
      • Gaming Mice
      • Gaming Keyboards
      • Gaming Chairs
      • Speakers & Audio
      • Gaming Controllers
      • Tech
      • SSDs & Hard Drives
      • VR
      • Accessories
      • Retro
  • Deals
    • View Deals
    • Game Deals
    • Tech Deals
    • TV Deals
    • Buying Guides
  • Video
  • Newsletters
    • Quizzes
    • About Us
    • How to pitch to us
    • How we score
    • Newsarama
    • Retro Gamer
    • Total Film
Trending
  • Pokemon Winds and Waves
  • New Games for 2026
  • Submit your game clips
  • GDC
Don't miss these
Judy in Cyberpunk 2077, one of V's romance options, bending down and looking at V in a chair.
Cyberpunk Cyberpunk 2077's massive Switch 2 discount was meant for The Witcher 3, CD Projekt confirms
Cyberpunk 2077
Cyberpunk Cyberpunk 2077 VR mod hit with takedown, CD Projekt is "happy" for it to return if made free, but creator won't budge
Cyberpunk 2077
Cyberpunk Cyberpunk 2077: Ultimate Edition on Switch 2 has already plummeted 75% just in time for the holidays
Macduff running from a monster during the upcoming PS5 game, Crimson Desert.
RPGs Crimson Desert fans worry for the RPG's console editions after review no-show joins disappointing 30fps PS5 showcase
Cyberpunk 2077: Phantom Liberty Idris Elba
Cyberpunk I bounced off of Cyberpunk 2077 for 2 months when I first played it, and that makes it perfect for Xbox Game Pass
Arknights: Endfield
RPGs Disastrous Arknights Endfield launch charges players random amounts for purchases, but refunds are already going out
Cyberpunk 2077
Cyberpunk Cyberpunk 2077 VR modder isn't ruling out making it free following DMCA, but says people are pirating it to "punish" him
The Witcher 4
The Witcher The Witcher 4 will cost almost $800 million including marketing, says analyst who also predicts Witcher 3 DLC this year
The Witcher 4 cinematic screenshot showing a closeup of Ciri, protagonist of the new adventure
RPGs Upcoming CD Projekt Red games: From The Witcher 4 to Cyberpunk Orion
Fallout New Vegas
Fallout "You are wrong" and Fallout: New Vegas was absolutely ripped apart at launch, says Obsidian's Josh Sawyer
Team Fortress 2 Scout in a hat and headset smiling
Games PC gamers and Steam customers are "a really bright spot" as the games industry struggles with prices, analyst says
Idris Elba in Cyberpunk 2077: Phantom City
Cyberpunk Canceled Cyberpunk 2077 DLC might have been better than Phantom Liberty, Cyberpunk 2 creative director says
arknights endfield best teams comps
RPGs Oops, Arknights Endfield accidentally charged 1,800 players $80,000 in Paypal disaster before the devs could stop it
Ashes of Creation cinematic trailer screenshot shows a character looking at a tall statue.
MMO Games Steam is giving some players refunds for Ashes of Creation after leadership resignation and mass layoffs
Splitgate 2
FPS Games "Steam Charts don't measure fun": Splitgate dev says don't sweat player counts after Splitgate Arena Reloaded mess
  1. Games
  2. RPG
  3. Cyberpunk
  4. Cyberpunk 2077

Here's how much Cyberpunk 2077's refunds cost CD Projekt

News
By Jordan Gerblick published 23 April 2021

Cyberpunk 2077's botched launch cost CDPR millions, but that's chump change compared to the studio's bottom line

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.

Cyberpunk 2077
(Image credit: CD Projekt Red)
  • Facebook
  • X
  • Pinterest
  • Flipboard
  • Email
Share this article
Join the conversation
Follow us
Add us as a preferred source on Google
Get the GamesRadar+ Newsletter

Weekly digests, tales from the communities you love, and more


By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

You are now subscribed

Your newsletter sign-up was successful


Want to add more newsletters?

GamesRadar+

Every Friday

GamesRadar+

Your weekly update on everything you could ever want to know about the games you already love, games we know you're going to love in the near future, and tales from the communities that surround them.

GTA 6 O'clock

Every Thursday

GTA 6 O'clock

Our special GTA 6 newsletter, with breaking news, insider info, and rumor analysis from the award-winning GTA 6 O'clock experts.

Knowledge

Every Friday

Knowledge

From the creators of Edge: A weekly videogame industry newsletter with analysis from expert writers, guidance from professionals, and insight into what's on the horizon.

The Setup

Every Thursday

The Setup

Hardware nerds unite, sign up to our free tech newsletter for a weekly digest of the hottest new tech, the latest gadgets on the test bench, and much more.

Switch 2 Spotlight

Every Wednesday

Switch 2 Spotlight

Sign up to our new Switch 2 newsletter, where we bring you the latest talking points on Nintendo's new console each week, bring you up to date on the news, and recommend what games to play.

The Watchlist

Every Saturday

The Watchlist

Subscribe for a weekly digest of the movie and TV news that matters, direct to your inbox. From first-look trailers, interviews, reviews and explainers, we've got you covered.

SFX

Once a month

SFX

Get sneak previews, exclusive competitions and details of special events each month!


Join the club

Get full access to premium articles, exclusive features and a growing list of member rewards.


An account already exists for this email address, please log in.
Subscribe to our newsletter

Cyberpunk 2077 refunds hardly counteracted a very successful year for developer CD Projekt Red, despite the game's historically awful launch.

In case you haven't been around much lately, Cyberpunk 2077's long-awaited release last December didn't go so well. CD Projekt's baby saw generally favorable reviews from critics, but game-breaking performance issues on console caused public opinion to sour rapidly. 

As the storm of backlash continued to swell, the studio began offering refunds to unsatisfied customers, and in a devastating move, Sony pulled Cyberpunk 2077 from the PlayStation Store. Essentially, if you were unhappy with Cyberpunk 2077, it wasn't hard to get a refund at all. Despite this, refunds and projected refunds roughly amounted to just 1.6 percent of all Cyberpunk 2077 copies sold in 2020.

You may like
  • Judy in Cyberpunk 2077, one of V's romance options, bending down and looking at V in a chair. Cyberpunk 2077's massive Switch 2 discount was meant for The Witcher 3, CD Projekt confirms
  • Cyberpunk 2077 Cyberpunk 2077 VR mod hit with takedown, CD Projekt is "happy" for it to return if made free, but creator won't budge
  • Cyberpunk 2077 Cyberpunk 2077: Ultimate Edition on Switch 2 has already plummeted 75% just in time for the holidays

As spotted by Ars Technica, CD Projekt released its 2020 financial statement today, and it details about $51.2 million that the studio "has recognized [as] provisions for returns and expected adjustments of licensing reports related to sales of Cyberpunk 2077 in its release window, in Q4 2020."

Ars Technica, with some help from F-Squared's Mike Futter, translated the report's gibberish to mean that CD Projekt expects to lose over $50 million through currently processed refunds, future refunds, and lost sales (partially due to the PlayStation Store dilemma) through 2021 due to Cyberpunk 2077's fumbled launch. 

That sounds like a lot, but in context it's pennies. The company made about $563 million in sales revenue and $301 million in net profit in 2020, no doubt largely from Cyberpunk sales. Suddenly the losses from Cyberpunk 2077 refunds don't sound like much, especially when you consider that $50 million includes projected refunds through 2021 and doesn't account for projected sales.

Of course, none of this is a testament to the quality of the product, meaning Cyberpunk 2077. As recently as last week, CD Projekt released another sweeping update meant to improve stability and fix bugs, but a quick scan through the game's subreddit suggests there's still a lot of work to be done.

Sign up to the GamesRadar+ Newsletter

Weekly digests, tales from the communities you love, and more

By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

For more, here's a great read from Edge on what we can learn from Cyberpunk 2077's disastrous launch.

CATEGORIES
PC Gaming Xbox Series X Xbox One PS5 PS4 Platforms Xbox PlayStation
Jordan Gerblick
Jordan Gerblick
Social Links Navigation
Staff Writer

After earning an English degree from ASU, I worked as a corporate copy editor while freelancing for places like SFX Magazine, Screen Rant, Game Revolution, and MMORPG on the side. I got my big break here in 2019 with a freelance news gig, and I was hired on as GamesRadar's west coast Staff Writer in 2021. That means I'm responsible for managing the site's western regional executive branch, AKA my home office, and writing about whatever horror game I'm too afraid to finish.

Read more
Judy in Cyberpunk 2077, one of V's romance options, bending down and looking at V in a chair.
Cyberpunk Cyberpunk 2077's massive Switch 2 discount was meant for The Witcher 3, CD Projekt confirms
 
 
Cyberpunk 2077
Cyberpunk Cyberpunk 2077 VR mod hit with takedown, CD Projekt is "happy" for it to return if made free, but creator won't budge
 
 
Cyberpunk 2077
Cyberpunk Cyberpunk 2077: Ultimate Edition on Switch 2 has already plummeted 75% just in time for the holidays
 
 
Macduff running from a monster during the upcoming PS5 game, Crimson Desert.
RPGs Crimson Desert fans worry for the RPG's console editions after review no-show joins disappointing 30fps PS5 showcase
 
 
Cyberpunk 2077: Phantom Liberty Idris Elba
Cyberpunk I bounced off of Cyberpunk 2077 for 2 months when I first played it, and that makes it perfect for Xbox Game Pass
 
 
Arknights: Endfield
RPGs Disastrous Arknights Endfield launch charges players random amounts for purchases, but refunds are already going out
 
 
Latest in Cyberpunk
Cyberpunk 2077: Phantom Liberty Idris Elba
Cyberpunk I bounced off of Cyberpunk 2077 for 2 months when I first played it, and that makes it perfect for Xbox Game Pass
 
 
Idris Elba in Cyberpunk 2077: Phantom City
Cyberpunk Canceled Cyberpunk 2077 DLC might have been better than Phantom Liberty, Cyberpunk 2 creative director says
 
 
The Witcher 4
RPGs The Witcher 4 developer CD Projekt Red scoops up more industry talent as a Expedition 33 cinematics dev joins the team
 
 
Cyberpunk 2077
Cyberpunk Cyberpunk 2 lead says first-person POV "was better" for Cyberpunk 2077, as third-person is "for more defined characters" like The Witcher 3's Geralt and God of War's Kratos
 
 
A character from Cyberpunk 2077's upcoming Phantom Liberty expansions stands in front of a field of wreckage
Cyberpunk Don't expect Cyberpunk 2 to be third-person or have flashy cutscenes as lead dev values "our uninterrupted immersion"
 
 
A large, muscly bloke eating noodles at a bar while two people point pistols at him from behind in Cyberpunk 2077.
Cyberpunk Prolific modder behind Cyberpunk 2077 and Elden Ring VR conversions pulls all his work offline after another DMCA strike
 
 
Latest in News
Crimson Desert
Open World Games "My dream game": After 7 hours, Palworld publishing lead delivers his Crimson Desert verdict: "This game is made for me"
 
 
Zoomed-in, cropped box art for Pokemon FireRed shows Charizard roaring.
Pokemon "The biggest time save in nearly a decade of Pokemon speedrunning" has been discovered in FireRed
 
 
Marathon Cryo Archive runners looting
FPS Games Marathon's Cryo Archive is locked to weekends partly because you're going to "lose a lot of gear"
 
 
Arc Raiders Queen
Third Person Shooters Arc Raiders devs tortured each other during playtests, juicing Arc into Elden Ring bosses
 
 
A fox shopkeeper has a Lucky Cat figurine on the counter in Piece by Piece
Games Two indie games with the same name accidentally launched days apart, so the devs averted disaster by working together:
 
 
Spider-Man Brand New Day
Marvel Movies Tom Holland compares Jon Bernthal's Punisher to RDJ's Tony Stark in Spider-Man: Brand New Day
 
 
LATEST ARTICLES
  1. Shrek
    1
    3 new to Netflix movies I recommend you watch this weekend (March 21–March 22)
  2. 2
    "This is my dream game": After 7 hours, Palworld publishing chief delivers a glowing Crimson Desert verdict: "This game is made for me"
  3. 3
    "The biggest time save in nearly a decade of Pokemon speedrunning" has been discovered thanks to the new FireRed and LeafGreen Switch ports, and all it takes is the press of a button
  4. 4
    Marathon's Cryo Archive is locked to weekends partly because you're going to "lose a lot of gear" and you need time to grind during the week, director says
  5. 5
    Arc Raiders devs tortured each other during playtests, at one point juicing Arc into unstoppable Elden Ring bosses: "All of a sudden you're playing a Souls game"

GamesRadar+ is part of Future US Inc, an international media group and leading digital publisher. Visit our corporate site.

Add as a preferred source on Google Add as a preferred source on Google
  • Terms and conditions
  • Contact Future's experts
  • Privacy policy
  • Cookies policy
  • Accessibility statement
  • Careers
  • About us
  • Advertise with us
  • Review guidelines
  • Write for us
  • Accessibility Statement

© Future US, Inc. Full 7th Floor, 130 West 42nd Street, New York, NY 10036.

Please login or signup to comment

Please wait...