Skip to main content
Join The Community
- Join our community
11
Premium Benefits
24/7
Access Available
21K+
Active Members
Commenting
Join the discussion
Exclusive Articles Coming Soon
Member-only articles
Weekly Newsletters
Weekly gaming & entertainment news
Member Badges
Earn badges as you go
Exclusive Competitions
Members-only prize draws
Curated Deals Coming Soon
Tech and gaming deals worth grabbing
GET COMMUNITY ACCESS QUICK
For the quickest way to join, simply enter your email below and get access. We will send a confirmation and sign you up to our newsletter to keep you updated on all your gaming news.
By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.
FIND OUT ABOUT OUR MAGAZINE
Want to subscribe to the magazine? Click the button below to find out more information.
Find out more
GET Community ACCESS QUICK

Join the GamesRadar community for quick access. Enter your email below and we'll send confirmation, and sign you up to our newsletter.

By submitting your information, you confirm you are aged 16 or over, have read our Privacy Policy and agree to the Terms & Conditions. Geographical rules apply.

Background
Welcome to GamesRADAR+ Community !
Hi ,

Your membership journey starts here.

Keep exploring and earning more as a member.

MY ACCOUNT

Badge picture
Earn your first badge
Read 1 article to unlock your first badge.
Keep earning badges
Explore ways to get more involved as a member.
Latest Games News

Latest Games News

Breaking gaming news and updates

Read Now
Latest Games Reviews

Latest Games Reviews

Expert verdicts on the newest releases

Read Now

See what you’ve unlocked.

Explore your membership benefits.

Explore
Member Exclusives

Stay Ahead with GamesRadar+

Get the biggest gaming news, reviews, and releases straight to your inbox.

Explore

Sign Out
GamesRadar+ GamesRadar+
US EditionUS CA EditionCanada UK EditionUK AU EditionAustralia
Sign in
  • View Profile
  • Sign out
  • Games
    • Game Insights
      • Games News
      • Games Features
      • Games Reviews
      • Games Guides
      • Big in 2026
      • Big Preview
      • Future Games Show
      • Golden Joystick Awards
    • Genres
      • Action Games
      • RPGs
      • Action RPGs
      • Adventure Games
      • Third Person Shooters
      • FPS Games
    • Platforms
      • PS5
      • Xbox Series X
      • PC
      • Nintendo Switch
      • Nintendo Switch 2
      • Tabletop Gaming
    • Franchises
      • Grand Theft Auto
      • Pokemon
      • Assassin's Creed
      • Monster Hunter
      • Fortnite
      • Cyberpunk
      • Red Dead
      • The Elder Scrolls
      • The Sims
  • Entertainment
    • TV Shows
      • TV News
      • TV Reviews
      • Anime Shows
      • Sci-Fi Shows
      • Superhero Shows
      • Animated Shows
      • Marvel TV Shows
      • Star Wars TV Shows
      • DC TV Shows
    • Movies
      • Movie News
      • Movie Reviews
      • Big Screen Spotlight
      • Superhero Movies
      • Action Movies
      • Anime Movies
      • Sci-Fi Movies
      • Horror Movies
      • Marvel Movies
      • DC Movies
    • Streaming
      • Apple TV Plus
      • Disney Plus
      • Netflix
      • HBO
      • Amazon Prime Video
      • Hulu
    • Comics
      • Marvel Comics
      • DC Comics
  • Hardware
    • Insights
      • Hardware News
      • Hardware Reviews
      • Hardware Features
      • Buying Guides
    • Computing
      • Desktop PCs
      • Laptops
      • Handhelds
    • Peripherals
      • Headsets & Headphones
      • TVs & Monitors
      • Gaming Mice
      • Gaming Keyboards
      • Gaming Chairs
      • Speakers & Audio
    • Accessories & Tech
      • Gaming Controllers
      • Tech
      • SSDs & Hard Drives
      • VR
      • Accessories
      • Retro
  • Deals
    • Toys & Collectibles
    • Lego
    • Dungeons and Dragons
    • Merch
  • Video
    • Videos
    • GR+ Replay - Submit Your Clips
    • G+RLS Podcast
  • Newsletters
    • Quizzes
    • About Us
    • How to pitch to us
    • How we score
    • Newsarama
    • Retro Gamer
  • Home
  • Games
    • View Games
      • Games News
      • Games Features
      • Games Reviews
      • Games Guides
      • Big in 2026
      • Big Preview
      • Future Games Show
      • Golden Joystick Awards
      • Action Games
      • RPGs
      • Action RPGs
      • Adventure Games
      • Third Person Shooters
      • FPS Games
    • Platforms
      • View Platforms
      • PS5
      • Xbox Series X
      • PC
      • Nintendo Switch
      • Nintendo Switch 2
      • Tabletop Gaming
      • Grand Theft Auto
      • Pokemon
      • Assassin's Creed
      • Monster Hunter
      • Fortnite
      • Cyberpunk
      • Red Dead
      • The Elder Scrolls
      • The Sims
  • Entertainment
    • View Entertainment
    • TV Shows
      • View TV Shows
      • TV News
      • TV Reviews
      • Anime Shows
      • Sci-Fi Shows
      • Superhero Shows
      • Animated Shows
      • Marvel TV Shows
      • Star Wars TV Shows
      • DC TV Shows
    • Movies
      • View Movies
      • Movie News
      • Movie Reviews
      • Big Screen Spotlight
      • Superhero Movies
      • Action Movies
      • Anime Movies
      • Sci-Fi Movies
      • Horror Movies
      • Marvel Movies
      • DC Movies
    • Streaming
      • View Streaming
      • Apple TV Plus
      • Disney Plus
      • Netflix
      • HBO
      • Amazon Prime Video
      • Hulu
    • Comics
      • View Comics
      • Marvel Comics
      • DC Comics
  • Hardware
    • View Hardware
      • Hardware News
      • Hardware Reviews
      • Hardware Features
      • Buying Guides
      • Desktop PCs
      • Laptops
      • Handhelds
    • Peripherals
      • View Peripherals
      • Headsets & Headphones
      • TVs & Monitors
      • Gaming Mice
      • Gaming Keyboards
      • Gaming Chairs
      • Speakers & Audio
      • Gaming Controllers
      • Tech
      • SSDs & Hard Drives
      • VR
      • Accessories
      • Retro
  • Deals
    • Toys & Collectibles
    • Lego
    • Dungeons and Dragons
    • Merch
  • Video
    • View Video
    • Videos
    • GR+ Replay - Submit Your Clips
    • G+RLS Podcast
  • Newsletters
    • Quizzes
    • About Us
    • How to pitch to us
    • How we score
    • Newsarama
    • Retro Gamer
Trending
  • Countdown to GTA 6
  • Game of the Week
  • New Games 2026
  • G+RLS Podcast
  • Best gaming tech
  • Submit your clips. Win prizes
Sign up to the GamesRadar+ Newsletter

Weekly digests, tales from the communities you love, and more


By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

You are now subscribed

Your newsletter sign-up was successful


Want to add more newsletters?

GamesRadar+

Every Friday

GamesRadar+

Your weekly update on everything you could ever want to know about the games you already love, games we know you're going to love in the near future, and tales from the communities that surround them.

GTA 6 O'clock

Every Thursday

GTA 6 O'clock

Our special GTA 6 newsletter, with breaking news, insider info, and rumor analysis from the award-winning GTA 6 O'clock experts.

Knowledge

Every Friday

Knowledge

From the creators of Edge: A weekly videogame industry newsletter with analysis from expert writers, guidance from professionals, and insight into what's on the horizon.

The Setup

Every Thursday

The Setup

Hardware nerds unite, sign up to our free tech newsletter for a weekly digest of the hottest new tech, the latest gadgets on the test bench, and much more.

Switch 2 Spotlight

Every Wednesday

Switch 2 Spotlight

Sign up to our new Switch 2 newsletter, where we bring you the latest talking points on Nintendo's new console each week, bring you up to date on the news, and recommend what games to play.

The Watchlist

Every Saturday

The Watchlist

Subscribe for a weekly digest of the movie and TV news that matters, direct to your inbox. From first-look trailers, interviews, reviews and explainers, we've got you covered.

SFX

Once a month

SFX

Get sneak previews, exclusive competitions and details of special events each month!


Join the club

Get full access to premium articles, exclusive features and a growing list of member rewards.


An account already exists for this email address, please log in.
  1. Hardware

Nintendo is likely surprised, panicked, and having a full "war room" response to the outrage over Switch 2 pricing, former marketing leads say

News
By Issy van der Velde
Published 4 April 2025

"They haven't had a need to do a lot of crisis communication for eight years"

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.

A woman playing a switch 2 looking at a screen with her friends displayed on the bottom alongside their gameplay, it looks like Discord
(Image credit: Nintendo)
  • Facebook
  • X
  • Pinterest
  • Flipboard
  • Email
Share this article
6
Join the conversation
Follow us
Add us as a preferred source on Google
Subscribe to our newsletter

We now know a lot more about the Switch 2 and its games, and one thing is for sure, people are not happy about how much it all costs. During yesterday's Treehouse livestream, the comments were bombarded with people spamming "drop the price" over and over again. Krysta Yang and Kit Ellis (Nintendo of America's former senior manager of creator relations and original content and former director of social media marketing and original content, respectively) say they think the company "is probably surprised by the reaction."

During the Direct, the price of the console wasn't actually mentioned, which seemed strange at the time. One analyst speculated that it could be due to uncertainty around Trump's tariffs, and that Nintendo wanted to hold off on listing a price until it had a better idea what the markup would be.

The Reactions Inside Nintendo As Fans Rage About Switch 2 Pricing - YouTube The Reactions Inside Nintendo As Fans Rage About Switch 2 Pricing - YouTube
Watch On

In their latest YouTube video, Ellis says "it shows some disrespect to the consumer" to have key information about the Switch 2 not included in the direct. Yang adds: "It's a little bit degrading, almost, to the intelligence of the consumer."

Latest Videos FromGamesRadar+
Watch full video here:

The price is a whopping $450, 50% more than the original Switch. Mario Kart World is also the most expensive standard-edition triple-A game ever, $80, and it's got gamers worried GTA 6 really will be $100. There has been a lot of outrage online. Fortunately, not all the upcoming Switch 2 games will be as pricey.

Yang continues: "One of the things that we were joking about is this thing called the war room that Nintendo usually has at these types of events and for these big sort of moments. We were joking around and saying things like 'Oh gosh, this is the worst place possibly to be,' but there actually is a purpose to the war room, is that their job is to look at what is happening out there, what are people saying, what are people thinking, what is the reaction? And come up with any solutions to any issues. They're basically not doing their jobs at all right now."

You may like
  • Link is shocked in a screenshot from The Legend of Zelda: Ocarina of Time 3D. Nintendo boss reportedly wants to make up for Switch 2 price increase with a stronger line-up of games
  • Switch 2 with Donkey Kong Bananza art on screen on wood pattern table next to accessories. Nintendo fights Switch 2 scalpers in Japan with new restrictions
  • Legend of Zelda: Ocarina of Time remake screenshot of Link sleeping Switch 2 for $499 is a "great deal," analyst says, since "you might end up paying over $800" for it soon

Furthermore, Yang adds that "they're definitely very aware of the situation," but notes that no solutions have been provided publicly.

"I do think that they are a bit surprised by how severe this reaction is," says Yang in response to the Treehouse being overwhelmed with "drop the price" comments. "The problem is, now they are kind of like, bad at doing this now, because they haven't had a need to do a lot of crisis communication for eight years." Ellis adds: "They just don't talk to anybody." But the pair both agree Nintendo needs to do something to regain control of the narrative.

Sign up to the GamesRadar+ Newsletter

Weekly digests, tales from the communities you love, and more

By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

Catch up on all the Nintendo Switch 2 Direct news you may have missed over the past couple of days.

CATEGORIES
Nintendo Switch 2 Platforms Nintendo
Issy van der Velde
Issy van der Velde
Social Links Navigation
Contributor

I'm Issy, a freelancer who you'll now occasionally see over here covering news on GamesRadar. I've always had a passion for playing games, but I learned how to write about them while doing my Film and TV degrees at the University of Warwick and contributing to the student paper, The Boar. After university I worked at TheGamer before heading up the news section at Dot Esports. Now you'll find me freelancing for Rolling Stone, NME, Inverse, and many more places. I love all things horror, narrative-driven, and indie, and I mainly play on my PS5. I'm currently clearing my backlog and loving Dishonored 2.

You must confirm your public display name before commenting

Please logout and then login again, you will then be prompted to enter your display name.

Read more
Link is shocked in a screenshot from The Legend of Zelda: Ocarina of Time 3D.
Games Nintendo boss reportedly wants to make up for Switch 2 price increase with a stronger line-up of games
 
 
Switch 2 with Donkey Kong Bananza art on screen on wood pattern table next to accessories.
Hardware Nintendo fights Switch 2 scalpers in Japan with new restrictions
 
 
Legend of Zelda: Ocarina of Time remake screenshot of Link sleeping
Nintendo Switch 2 for $499 is a "great deal," analyst says, since "you might end up paying over $800" for it soon
 
 
the legend of Zelda: Ocarina of time
The Legend of Zelda Nintendo is "obviously" having a meltdown over Ocarina of Time remake says ex-marketing lead
 
 
Image of three Switch 2 games on a light green GamesRadar+ background.
Games I hear your Nintendo game price woes, but a bunch of Switch 2 pre-orders are actually $10 off if you know where to look
 
 
Xbox Series X and Xbox Series S
Hardware It's not just the US: Xbox Series S is now more expensive than a Switch 2 in the UK and Europe, but probably not for long
 
 
Latest in Hardware
Close up on bottom right buttons of the Corsair Clipper Pro Mini 60 gaming keyboard, with dual-function arrow key legends on the sides
Gaming Keyboards Corsair's latest gaming keyboard just joined the ranks of the best planks I've tested so far
 
 
Nintendo Switch 2 homescreen showing on the console on a wooden desk
Hardware Nintendo reports a full 38.5% of its sales are still physical in the wake of Sony abandoning discs
 
 
AOC GAMING CQ32G4ZA monitor with divided image featuring solder and "HD 500Hz" on left, race car and "FHD 360Hz" in middle, and a wizard with "QHD 260Hz" on right.
TVs & Monitors AOC's latest curved gaming monitor can switch between three resolution and refresh rate combos
 
 
The first Voidjoy teaser image
Gaming Controllers Meet Voidjoy, the new controller brand and side hustle from JSAUX
 
 
Hand holding Nintendo GameCube controller connected to Switch 2 using USB-C cable with Mario Kart World title screen on LG OLED C4 TV.
Hardware Switch 2 beats the GameCube in lifetime sales as it officially shifts 23.68 million units
 
 
Hands using KONKR Pocket Advance in coral (spiced orange) to play Initial D Special Stage.
Handhelds You can now pre-order Ayaneo's GBA clone, and its sub-$100 price tag is giving me hope
 
 
Latest in News
Bo Bragason as Princess Zelda in The Legend of Zelda
Live Action Movies Legend of Zelda movie fans think Ganondorf can be seen in leaked set videos
 
 
Tom Holland as Peter Parker in Spider-Man: Brand New Day
Marvel Movies Tom Holland's brother has a surprising impact on Spider-Man: Brand New Day's most wholesome scene
 
 
Gears of War: E-Day screenshot shows Marcus holding a bottle, smiling.
Gears of War Gears of War: E-Day's Steam player peak in beta has already passed the series' all-time record
 
 
Dragon Age Origins
Dragon Age BioWare veteran warns devs against implementing player feedback: "They're not developers"
 
 
Milly Alcock as Kara Zor-El with Krypto in Supergirl
DC Movies Despite Supergirl bombing at the box office, Warner Bros CEO says DC Studios "feels very good"
 
 
The Eventide character ponders a corkboard
Adventure Games BioWare vets' new mystery game could "not exist in the AAA space" that throws "money at a problem"
 
 
LATEST ARTICLES
  1. Gears of War: E-Day screenshot shows Marcus holding a bottle, smiling.
    1
    Gears of War: E-Day's Steam player peak in beta has already passed the series' all-time record
  2. 2
    Tom Holland's brother has a surprising impact on Spider-Man: Brand New Day's most wholesome scene
  3. 3
    How to watch the GTA 6 extended look: Netflix streaming, release date, and times
  4. 4
    BioWare veteran warns devs against implementing player feedback: "They're not developers"
  5. 5
    Despite Supergirl bombing at the box office, Warner Bros CEO says DC Studios "feels very good"

GamesRadar+ is part of Future US Inc, an international media group and leading digital publisher. Visit our corporate site.

Add as a preferred source on Google Add as a preferred source on Google
  • Terms and conditions
  • Contact Future's experts
  • Privacy policy
  • Cookies policy
  • Accessibility statement
  • Careers
  • About us
  • Advertise with us
  • Review guidelines
  • Write for us

© Future US, Inc. Full 7th Floor, 130 West 42nd Street, New York, NY 10036.

Please login or signup to comment

Please wait...