How to fix The Sims 4 Growing Together not downloading

The Sims 4: Growing Together
(Image credit: EA)

If you're struggling with The Sims 4 Growing Together not downloading on your computer, you're not alone. Whether you use the Origin app on a Mac or the newer EA Play client if you're playing on PC, the publisher's games platforms can be a hassle for anyone who uses it to buy their The Sims 4 expansion packs.

It seems to be having issues again, as those of us keen to check out everything new in The Sims 4: Growing Together might have experienced. There are a couple of workarounds, from uninstalling the app to repairing it, but this method has the best results. Here's how to work around your copy of The Sims 4: Growing Together not installing properly. 

The Sims 4: Growing Together

(Image credit: EA)

How to fix The Sims 4 Growing Together not downloading

The best way to fix this is to transfer your game from the EA Play or Origin app to Steam. First, open the Steam platform and download the free-to-play Sims 4 base game. When you open the game in Steam, all of your packs should transfer automatically to this new platform – no need to move the game files around at all. If you have yet to purchase the Sims 4: Growing Together pack, buy it on Steam instead 

The Sims 4 Growing Together download fixes 

EA Play platform

(Image credit: EA)

The problems seem to have resolved already, but if you are still having issues and if the above still doesn't work for you, try these workarounds instead: 

  • Try to restart the EA Play app, as per the instructions from the SimsDirect twitter (opens in new tab)
  • Repair the game files by navigating to your EA Play games library, clicking on the ellipsis on your copy of The Sims 4, and selecting "repair"
  • Uninstall and re-install the Origin or EA Play app

Here are some other games like The Sims to try out if you're looking for more sandbox life simulators. 

Jasmine Gould-Wilson
Staff Writer, GamesRadar+

Jasmine is a staff writer at GamesRadar+. Raised in Hong Kong and having graduated with an English Literature degree from Queen Mary, University of London in 2017, her passion for entertainment writing has taken her from reviewing underground concerts to blogging about the intersection between horror movies and browser games. Having made the career jump from TV broadcast operations to video games journalism during the pandemic, she cut her teeth as a freelance writer for global publications TheGamer and TechRadar Gaming before accepting a full-time role at GamesRadar+. Whether Jasmine is researching the latest in gaming litigation for a news piece, writing how-to guides for The Sims 4, or extolling the necessity of a Resident Evil: CODE Veronica remake, you'll probably find her listening to metalcore at the same time.