Blizzard boss says keeping World of Warcraft players happy for 20 years is so hard because the MMO is filled with "different demographics that only have so much time in their day"

World of Warcraft Classic Fall of the Lich King
(Image credit: Blizzard)

Blizzard Entertainment president Johanna Fries is also kind of gobsmacked at how World of Warcraft has been chugging along for two whole decades, but she's also aware that the evergreen MMO has been so unrelentingly consistent because Blizzard developers have struck the right balance between fresh and familiar additions.

"You want to retain the players who have been with you going on 20 years in some cases," Fries says in an interview with Windows Central after her first year on the job. "They have a certain set of expectations. Taking World of Warcraft as an example, you can't have every expansion being such a 'zag' that it feels totally unfamiliar to your core fanbase."

Freelance contributor

Kaan freelances for various websites including Rock Paper Shotgun, Eurogamer, and this one, Gamesradar. He particularly enjoys writing about spooky indies, throwback RPGs, and anything that's vaguely silly. Also has an English Literature and Film Studies degree that he'll soon forget.

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