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  1. Games
  2. Nintendo Switch 2

Nintendo gives Switch 2 users a platform for their game-key card complaints with a survey about physical and digital games, and yes, you can say you "definitely would not buy" them

News
By Catherine Lewis
Published 4 August 2025

You can tell Nintendo what you like about physical games, too

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.

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(Image credit: Nintendo)
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Nintendo has put out a survey asking Switch and Switch 2 owners their thoughts on buying digital and physical versions of games, opening up the floor for the many, many people who hate the controversial Switch 2 game-key cards.

Game-key cards have been one of the most divisive parts of the Switch 2's launch. Certain games have been released on a physical cartridge, but rather than actually containing the full game, they allow users to download a digital version of the game that they can't play without keeping the cartridge (the game-key card) inserted.

There've been many complaints about the potential impact on game preservation and ownership, as well as the general annoyances of having to download a supposedly physical game and keep the card in the system to play it. Now, though, users have a chance to share their thoughts with Nintendo in a more official way.

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As shared on Reddit, the survey directly asks participants if they prefer buying physical or digital games for Nintendo Switch, and why. For the benefits of buying physical games, users can select reasons such as the cartridges providing "a stronger sense of ownership," the fact that they can be bought second-hand at a cheaper price, that they simply "like collecting physical games," and more.

Beyond that, Nintendo lists various ways to buy Switch and Switch 2 games – a classic physical cartridge, an eShop download, a code-in-box version, download codes from retailers, and finally, "physical, requiring digital download" (AKA a game-key card) – and asks how likely users would be to buy them. Here, participants can outright say that they "definitely would not buy" certain versions of games, and I can already imagine what those results are probably going to look like for the game-key cards.

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Nintendo apparently sent out a similar survey in Japan last month, so the company definitely seems keen to gather users' thoughts on the matter. As one user on Reddit has pointed out, however, on this occasion, this appears to be a targeted survey, and even though those who've received it have been helping share access around, it may be that Nintendo doesn't want to count the extra surge of responses it's ended up receiving. Even so, hopefully it can still help convey players' points more directly than simply sharing complaints across social media.

As fans reject Switch 2 game-key cards, former Nintendo marketing leads say it's unlikely that physical games will ever "100% go away," because "they realize the importance of that."

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CATEGORIES
Nintendo Switch 2 Nintendo Switch Platforms Nintendo
Catherine Lewis
Catherine Lewis
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Deputy News Editor

I'm GamesRadar+'s Deputy News Editor, working alongside the rest of the news team to deliver cool gaming stories that we love. After spending more hours than I can count filling The University of Sheffield's student newspaper with Pokemon and indie game content, and picking up a degree in Journalism Studies, I started my career at GAMINGbible where I worked as a journalist for over a year and a half. I then became TechRadar Gaming's news writer, where I sourced stories and wrote about all sorts of intriguing topics. In my spare time, you're sure to find me on my Nintendo Switch or PS5 playing through story-driven RPGs like Xenoblade Chronicles and Persona 5 Royal, nuzlocking old Pokemon games, or going for a Victory Royale in Fortnite.

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