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GAME console pre-orders will be safe until after lockdown

Xbox Series X and S
(Image credit: Microsoft)

GAME stores in England are now closed, but the company has confirmed details about next-gen console pre-orders. In a tweet this morning, the official GAME account explained whether or not you'll be able to pick up your PS5 pre-order or Xbox Series X pre-order as the country enters its second lockdown.

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The company confirmed that under new rules, "our stores in England are now closed," but told customers who had pre-ordered either a PS5 or an Xbox Series X console but not yet pre-purchased it that "we will keep your pre-order ready for you to come and collect when our stores reopen." That seems to mean that if you've reserved a console from a store but not been able to pay for it yet, you'll be waiting until at least December 2, when the rules are due to relax once again, to get your hands on it. Unfortunately, that's several weeks later than either the Xbox Series X release date or the PS5 release date

However, GAME also says that "online pre-orders for these consoles, including Click & Collect from stores are not affected." The company also clarifies that it'll be taking payments for the PS5 from next week, and encourages customers to keep an eye on their emails in case of any further information.

It's unclear from the store's statement what options you'll have when it comes to PS5 games or Xbox Series X games, although presumably if you haven't pre-ordered them, you won't be able to get them in-store until lockdown ends. 

Yesterday, Sony confirmed that the PS5 launch will be online only, asking fans not to line-up outside stores for their new console. Buying later? Be sure to check out our guides on the best PS5 bundles and Xbox Series X deals.

Ali Jones
News Editor

I'm GamesRadar's news editor, working with the team to deliver breaking news from across the industry. I started my journalistic career while getting my degree in English Literature at the University of Warwick, where I also worked as Games Editor on the student newspaper, The Boar. Since then, I've run the news sections at PCGamesN and Kotaku UK, and also regularly contributed to PC Gamer. As you might be able to tell, PC is my platform of choice, so you can regularly find me playing League of Legends or Steam's latest indie hit.