Update 3 - January 25: After roughly 20 hours of downtime caused by an update that mistakenly deleted player achievements including Triumphs, Seals, and Exotic Catalyst progression, Destiny 2 is no longer offline now that Bungie has hotfixed its hotfix and pushed a rare server rollback.
"Please note that all player accounts have been rolled back to 8:20 AM PST, January 24," the Bungie Help Twitter clarified in a tweet (opens in new tab). Due to the rollback, any quests or Eververse purchases made between 8:20 and 11am PST on January 24 will need to be completed again. The rapid string of updates has also apparently broken Crucible's returning Rumble playlist and the quest board down on the Mars Enclave, which are unavailable at the time of writing.
Worse still, the anti-blue engram component of the original hotfix has apparently been waylaid. "Some enemies may continue to drop blue engrams when players reach the soft cap," Bungie Help said, noting that this will be fixed in a future update so we'll finally, truly be free of the things. I guess those blue engrams were load-bearing after all.
blueengramjpg from r/destiny2
Update 2: As expected, Bungie has announced plans to push a server rollback which will bring all Destiny 2 accounts back where they were before today's borked update (hotfix 18.104.22.168) to resolve reports of deleted Triumphs and other milestones. As of 6pm PT / 9pm ET / 2am GMT, Bungie Help says (opens in new tab) it is still "testing" this fix, and the game will be brought back online once the rollback can be deployed and verified. Hang in there, Guardians. Your unlocks will return soon.
Update 1: Bungie says (opens in new tab) it is now "testing potential solutions" to a Destiny 2 update which accidentally deleted player achievements such as Triumphs, Seals, and Exotic Catalysts, and it expects the game to be offline "for several more hours" as of 1:30 pm PT / 4:30 pm ET / 9:30pm GMT. If I were a gambling man, just looking at previous incidents like this, I'd wager that one of those solutions is a server rollback to ensure any lost progress is restored. Whatever the fix ends up being, I'm more than willing to bet that any missing achievements will be back in (relatively) short order.
Original story follows...
On what should be an exciting patch day, Bungie has taken Destiny 2 offline to investigate reports of players losing progress on milestones like Triumphs and Seals, and even Exotic Catalysts.
Reports of this issue started cropping up almost immediately after today's update went live, and the Bungie Help Twitter (opens in new tab) was quick to acknowledge that "several Triumphs have had their progress reset unintentionally, which can potentially remove earned Seals from players." Seals can be quite difficult to earn, so players were understandably alarmed to log in and find they'd been inexplicably removed.
In its most recent update (opens in new tab), the account confirmed that the game's been brought offline "as we investigate an ongoing issue causing certain Triumphs, Seals, and Catalysts to lose progress for players." It's currently unclear how long this downtime will last.
Ironically, this problem comes on the heels of Bungie confirming that, apart from a single isolated incident, recent claims of deleted Destiny 2 characters were inaccurate. It's also followed an amazing week for Destiny 2 news which was buoyed by the changes in today's patch, most notably the effective removal of inventory-clogging blue engrams, not to mention PvE buffs for my favorite child, the scout rifle Dead Man's Tale.
Unfortunately, it would seem some of today's big changes got some wires crossed somewhere. Assuming it is was the direct cause, I'm not sure what part of today's patch could've caused these issues, though the patch notes (opens in new tab) do notably mention some Exotic Catalysts, Triumphs, and UI fixes for one Seal. I like to think this was a final "screw you" from blue engrams on their way out.
I've reached out to Bungie for more details on today's downtime as well as corrections for the lost progress that some players have reported. I'll update our reporting if I hear back.
In the meantime, we can all take comfort in the fact that while Destiny 2 is nerfing Resilience, it's still the best stat in the game.