Skip to main content
GamesRadar+ GamesRadar+
US EditionUS CA EditionCanada UK EditionUK AU EditionAustralia
Sign in
  • View Profile
  • Sign out
  • Games
    • Game Insights
      • Games News
      • Games Features
      • Games Reviews
      • Games Guides
      • Big in 2026
      • The Big Preview
      • On The Radar
      • Indie Spotlight
      • Future Games Show
      • Golden Joystick Awards
    • Genres
      • Action Games
      • RPGs
      • Action RPGs
      • Adventure Games
      • Third Person Shooters
      • FPS Games
    • Platforms
      • PS5
      • Xbox Series X
      • PC
      • Nintendo Switch
      • Nintendo Switch 2
      • Tabletop Gaming
    • Franchises
      • Grand Theft Auto
      • Pokemon
      • Assassin's Creed
      • Monster Hunter
      • Fortnite
      • Cyberpunk
      • Red Dead
      • The Elder Scrolls
      • The Sims
  • Entertainment
    • TV Shows
      • TV News
      • TV Reviews
      • Anime Shows
      • Sci-Fi Shows
      • Superhero Shows
      • Animated Shows
      • Marvel TV Shows
      • Star Wars TV Shows
      • DC TV Shows
    • Movies
      • Movie News
      • Movie Reviews
      • Big Screen Spotlight
      • Superhero Movies
      • Action Movies
      • Anime Movies
      • Sci-Fi Movies
      • Horror Movies
      • Marvel Movies
      • DC Movies
    • Streaming
      • Apple TV Plus
      • Disney Plus
      • Netflix
      • HBO
      • Amazon Prime Video
      • Hulu
    • Comics
      • Marvel Comics
      • DC Comics
    • Toys & Collectibles
    • Lego
    • Dungeons and Dragons
    • Merch
  • Hardware
    • Insights
      • Hardware News
      • Hardware Reviews
      • Hardware Features
    • Computing
      • Desktop PCs
      • Laptops
      • Handhelds
    • Peripherals
      • Headsets & Headphones
      • TVs & Monitors
      • Gaming Mice
      • Gaming Keyboards
      • Gaming Chairs
      • Speakers & Audio
    • Accessories & Tech
      • Gaming Controllers
      • Tech
      • SSDs & Hard Drives
      • VR
      • Accessories
      • Retro
  • Deals
    • Game Deals
    • Tech Deals
    • TV Deals
    • Buying Guides
  • Video
  • Newsletters
    • Quizzes
    • About Us
    • How to pitch to us
    • How we score
    • Newsarama
    • Retro Gamer
    • Total Film
  • home
  • Games
    • View Games
      • Games News
      • Games Features
      • Games Reviews
      • Games Guides
      • Big in 2026
      • The Big Preview
      • On The Radar
      • Indie Spotlight
      • Future Games Show
      • Golden Joystick Awards
      • Action Games
      • RPGs
      • Action RPGs
      • Adventure Games
      • Third Person Shooters
      • FPS Games
    • Platforms
      • View Platforms
      • PS5
      • Xbox Series X
      • PC
      • Nintendo Switch
      • Nintendo Switch 2
      • Tabletop Gaming
      • Grand Theft Auto
      • Pokemon
      • Assassin's Creed
      • Monster Hunter
      • Fortnite
      • Cyberpunk
      • Red Dead
      • The Elder Scrolls
      • The Sims
  • Entertainment
    • View Entertainment
    • TV Shows
      • View TV Shows
      • TV News
      • TV Reviews
      • Anime Shows
      • Sci-Fi Shows
      • Superhero Shows
      • Animated Shows
      • Marvel TV Shows
      • Star Wars TV Shows
      • DC TV Shows
    • Movies
      • View Movies
      • Movie News
      • Movie Reviews
      • Big Screen Spotlight
      • Superhero Movies
      • Action Movies
      • Anime Movies
      • Sci-Fi Movies
      • Horror Movies
      • Marvel Movies
      • DC Movies
    • Streaming
      • View Streaming
      • Apple TV Plus
      • Disney Plus
      • Netflix
      • HBO
      • Amazon Prime Video
      • Hulu
    • Comics
      • View Comics
      • Marvel Comics
      • DC Comics
    • Toys & Collectibles
    • Lego
    • Dungeons and Dragons
    • Merch
  • Hardware
    • View Hardware
      • Hardware News
      • Hardware Reviews
      • Hardware Features
      • Desktop PCs
      • Laptops
      • Handhelds
    • Peripherals
      • View Peripherals
      • Headsets & Headphones
      • TVs & Monitors
      • Gaming Mice
      • Gaming Keyboards
      • Gaming Chairs
      • Speakers & Audio
      • Gaming Controllers
      • Tech
      • SSDs & Hard Drives
      • VR
      • Accessories
      • Retro
  • Deals
    • View Deals
    • Game Deals
    • Tech Deals
    • TV Deals
    • Buying Guides
  • Video
  • Newsletters
    • Quizzes
    • About Us
    • How to pitch to us
    • How we score
    • Newsarama
    • Retro Gamer
    • Total Film
Trending
  • Pokemon Winds and Waves
  • New Games for 2026
  • GamesRadar+ Replay
  • Mario Day deals
Don't miss these
Four players play together with Pokemon Pokopia Game Share
Pokemon Here's how Game Share works for Pokemon Pokopia
Upcoming Switch 2 games banner image showing a figure holding out their hand from Fire Emblem Fortune's Weave, Yoshi from Yoshi and the Mysterious Book, Ditto in human form with Bulbasaur, Charmander, Squirtle, Scyther, Timburr in Pokopia, and Mario from Mario Tennis Fever
Nintendo Switch 2 Upcoming Switch 2 games: New Nintendo Switch 2 games for 2026 and beyond
Four pictures of games from our selection of the best Switch 2 games list, showing Donkey Kong, Cloud from Final Fantasy, Mario and Luigi, and three starter Pokemon.
Games The 20 best Switch 2 games to play in 2026
Upcoming Switch games for 2026 banner showing Mega Man from the All Star Force Collection, Witches in Witchbrook, a large woman in Tomodachi Life: Living the Dream, and Fiona in Neverway
Action Games Upcoming Switch games for 2026 and beyond
Two chefs cooking on a boat with a seagull watching in the Nintendo Switch game Overcooked 2
Platforming Games Best two-player Switch games that let you team up with a friend or family member
The best Nintendo Switch Games with the Nintendo Switch console overlaid.
Nintendo The 25 best Nintendo Switch games to play right now
Sky: Children of the Light screenshot of three figures playing different instruments
Games The best free Switch games available right now in 2026
Mario games and Nintendo Switch accessories on a blue background with best deal badge
Hardware Pokemania has hit, but these Mario Day deals are starting to heat up as well
Animal Crossing: New Horizons screenshot of cat villager Punchy cooking with a pan
Games The best Switch exclusives to make sure you have in your library
Close up photo of the right Joy-Con 2 controller sitting on top of a Switch 2 case, with microSD Express card and gaming earbud case to its right.
Accessories The best Nintendo Switch 2 accessories 2026: my top gadgets for your every day carry
Nintendo Switch 2 console on a stand against a red background
Games Nintendo doesn't want Switch 2 eShop to "become a giant slop fest," New Blood CEO claims
Super Smash Bros Ultimate
Puzzle Games Best local multiplayer Switch games to play in 2026
Tiny Bookshop screenshot showing the small mobile bookshop decorated with lights and plants set up on the beach as a customer walks inside. A dog can be seen sitting on a couch outside of it
Games The 20 best Switch indie games you should play right now
Cheap Nintendo Switch game sales - get great deals this Black Friday
Nintendo Switch Cheap Nintendo Switch game sales - all the latest deals in 2026
Deltarune
Games Nintendo Indie World Showcase announced for tomorrow with "15 minutes of news and updates"
  1. Platforms
  2. Nintendo
  3. Nintendo Switch
  4. Steam

Nintendo Switch Concierge lets you video chat with Nintendo about what to play next

News
By Connor Sheridan published 11 February 2021

They're taking appointments through February

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.

nintendo switch lite
(Image credit: Nintendo)
  • Facebook
  • X
  • Pinterest
  • Flipboard
  • Email
Share this article
Join the conversation
Follow us
Add us as a preferred source on Google
Get the GamesRadar+ Newsletter

Weekly digests, tales from the communities you love, and more


By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.

You are now subscribed

Your newsletter sign-up was successful


Want to add more newsletters?

GamesRadar+

Every Friday

GamesRadar+

Your weekly update on everything you could ever want to know about the games you already love, games we know you're going to love in the near future, and tales from the communities that surround them.

GTA 6 O'clock

Every Thursday

GTA 6 O'clock

Our special GTA 6 newsletter, with breaking news, insider info, and rumor analysis from the award-winning GTA 6 O'clock experts.

Knowledge

Every Friday

Knowledge

From the creators of Edge: A weekly videogame industry newsletter with analysis from expert writers, guidance from professionals, and insight into what's on the horizon.

The Setup

Every Thursday

The Setup

Hardware nerds unite, sign up to our free tech newsletter for a weekly digest of the hottest new tech, the latest gadgets on the test bench, and much more.

Switch 2 Spotlight

Every Wednesday

Switch 2 Spotlight

Sign up to our new Switch 2 newsletter, where we bring you the latest talking points on Nintendo's new console each week, bring you up to date on the news, and recommend what games to play.

The Watchlist

Every Saturday

The Watchlist

Subscribe for a weekly digest of the movie and TV news that matters, direct to your inbox. From first-look trailers, interviews, reviews and explainers, we've got you covered.

SFX

Once a month

SFX

Get sneak previews, exclusive competitions and details of special events each month!


An account already exists for this email address, please log in.
Subscribe to our newsletter

If you're a new Switch owner and you don't know what to play next, why not schedule a quick video chat with Nintendo?

Nintendo is trying out a new program called Nintendo Switch Concierge which allows people who recently bought a Switch to schedule a half-hour long video conference with a company representative. The session topics include "Nintendo Switch 101," both "Games (Getting Started)" and "Games (What to Play Next)," and several other options - though the Nintendo rep will also "try to answer any other questions you might have as well, time permitting." It's implied, but not stated outright, that you should try to keep those questions relevant to your Nintendo Switch rather than asking for, say, career advice or moral guidance.

The Nintendo Switch Concierge program is free and appointments are open through the end of the month, though everybody can only schedule one appointment each. The chats themselves are hosted through Microsoft Teams, so you'll need to install the app ahead of time if you plan to chat on a mobile device.

You may like
  • Photo by Rosalie Newcombe of the Nintendo Switch 2 sitting on a coffee table surrounded by accessories. If you just got a Nintendo Switch 2, here's everything you need to set it up
  • Donkey Kong punching through rocks in Donkey Kong Bananza How to lend Nintendo Switch 2 Virtual Game Cards
  • Sky: Children of the Light screenshot of three figures playing different instruments The best free Switch games available right now in 2026

Nintendo's describing Nintendo Switch Concierge as a "pilot program," so whether we see more stuff like this in the future will likely depend on how things go with this initial set of appointments. If you have some extra time at the end of your session, you could try asking when Metroid Prime 4 is coming out. Couldn't hurt, right?

If you're worried you'll run out of things to talk about with your Nintendo rep, you could always ask them if they agree with our ranking of the best Switch games.

Sign up to the GamesRadar+ Newsletter

Weekly digests, tales from the communities you love, and more

By submitting your information you agree to the Terms & Conditions and Privacy Policy and are aged 16 or over.
Connor Sheridan
Connor Sheridan
Social Links Navigation
Former GamesRadar+ News Writer

I got a BA in journalism from Central Michigan University - though the best education I received there was from CM Life, its student-run newspaper. Long before that, I started pursuing my degree in video games by bugging my older brother to let me play Zelda on the Super Nintendo. I've previously been a news intern for GameSpot, a news writer for CVG, and was formerly a staff writer at GamesRadar+.

Read more
Photo by Rosalie Newcombe of the Nintendo Switch 2 sitting on a coffee table surrounded by accessories.
If you just got a Nintendo Switch 2, here's everything you need to set it up
 
 
Donkey Kong punching through rocks in Donkey Kong Bananza
How to lend Nintendo Switch 2 Virtual Game Cards
 
 
Sky: Children of the Light screenshot of three figures playing different instruments
The best free Switch games available right now in 2026
 
 
The best Nintendo Switch Games with the Nintendo Switch console overlaid.
The 25 best Nintendo Switch games to play right now
 
 
Four pictures of games from our selection of the best Switch 2 games list, showing Donkey Kong, Cloud from Final Fantasy, Mario and Luigi, and three starter Pokemon.
The 20 best Switch 2 games to play in 2026
 
 
Nintendo Switch 2 console on a stand against a red background
Nintendo doesn't want Switch 2 eShop to "become a giant slop fest," New Blood CEO claims
 
 
Latest in Nintendo Switch
Pickmon
Pokemon fan artist alleges new Palworld clone Pickmon "stole one of my designs"
 
 
Close up of the Turtle Beach Mario Airlite Fit wired gaming headset earcup.
My favorite budget Switch 2 headset just got a makeover for Mario Day, and it's pretty super
 
 
Key art for Pokemon FireRed and LeafGreen showing Venasaur against a swirling green background, cropped for a header image
Pokemon FireRed and LeafGreen have been on Switch for over a week, but many players are still stuck in Oak's Lab
 
 
Pickmon
Pokemon and Palworld clones are officially out of hand, as fans react to "lawsuitmaxxing" new game Pickmon
 
 
Mario gadgets, accessories, and games on a blue background
The ultimate Mario Day starter pack, kit up for the plumber's big day
 
 
Screenshot from Ratcheteer DX, showing a GBC-style cave with four pixelated characters finding warmth around a fire.
The Legend of Zelda-esque game mimics the GameBoy to GameBoy Color transition, goes from retro handheld to PC and Switch
 
 
Latest in News
Atsu looks out across the surroundings of Mount Yotei in Ghost of Yotei
Ghost of Yotei almost had Breath of the Wild's rock climbing, but found it's not "a core aspect of being a ronin"
 
 
A hand poses Lego Luigi's head
Lego Luigi kit lets you recreate the iconic Mario Kart death stare
 
 
Arc Raiders player in heavy rain with shield shorting out
Arc Raiders turns down storm lightning, and Embark promises compensation for folks impacted by recent server issues
 
 
Yuta getting ready to attack in Jujutsu Kaisen season 3
Jujutsu Kaisen actor offers perfect response to why AI should stay out of anime
 
 
Life is Strange
Join Chloe and Max on a "fiery weekend" for a better glimpse into Life is Strange: Reunion at the Future Games Show this week
 
 
Mortal Kombat movie
Mortal Kombat 2 star joins in with Street Fighter movie beef after Game Awards dig because he "loves a good rivalry"
 
 
LATEST ARTICLES
  1. Arc Raiders player in heavy rain with shield shorting out
    1
    Arc Raiders turns down electromagnetic storm lightning despite some players preferring the chaos, as Embark promises compensation for folks impacted by recent server issues
  2. 2
    Game of Thrones creators' beleaguered, big-budget Netflix sci-fi show reportedly getting a reduced episode count for seasons 2 and 3
  3. 3
    Ghost of Yotei devs tried to add Zelda: Breath of the Wild-style rock climbing, but discovered "rock climbing is not a core aspect of being a wandering ronin"
  4. 4
    The future of RPGs is isometric
  5. 5
    Lego Luigi kit lets you recreate the iconic Mario Kart death stare

GamesRadar+ is part of Future US Inc, an international media group and leading digital publisher. Visit our corporate site.

Add as a preferred source on Google Add as a preferred source on Google
  • Terms and conditions
  • Contact Future's experts
  • Privacy policy
  • Cookies policy
  • Accessibility statement
  • Careers
  • About us
  • Advertise with us
  • Review guidelines
  • Write for us
  • Accessibility Statement

© Future US, Inc. Full 7th Floor, 130 West 42nd Street, New York, NY 10036.

Please login or signup to comment

Please wait...