Xbox Live is down following Gears 5 server issues, making for a rocky Early Access start

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Xbox is aware of the issue

Gears 5 components
(Image credit: Xbox Game Studios)

Gears 5 entered Early Access Thursday, but many players are no-doubt frustrated by server issues both on the studio's end and with Xbox Live, the latter of which extended late through Friday night. At least on the developer's end, The Coalition Studio released an update Friday morning that server stability had "dramatically" improved, noting that they would be monitoring the situation and issuing new updates as needed. Xbox Live says they're aware of the situation and are working toward a solution. 

Those affected can keep an eye on the Xbox Live servers via the Xbox Live Status page, which currently shows a Limited status for both Xbox Live Core Services and Purchase and Content Usage. "Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems signing in to Xbox Live. Stay tuned, and thanks for your patience," reads the latest status update.

To make matters worse, even solo players are experiencing issues in offline mode, where the Error Code 0x80004001 is asking players to search for "ESTANA" on Gears 5's support site. At the time of this writing (8:30pm PT), the search term doesn't provide any results.

If you do manage to slip through the filter and gain access to Gears 5's online multiplayer, you might notice some of the content you've unlocked not appearing. In that case, Coalition recommends a hard reset and logging in again. If all else fails, try submitting a support ticket.

Wait as patiently as you can for Xbox Live while catching up on everything we know about Gears 5's gameplay, story, and everything else. 

Jordan Gerblick
Jordan Gerblick

After earning an English degree from ASU, I worked as a corporate copy editor while freelancing for places like SFX Magazine, Screen Rant, Game Revolution, and MMORPG on the side. I got my big break here in 2019 with a freelance news gig, and I was hired on as GamesRadar's west coast Staff Writer in 2021. That means I'm responsible for managing the site's western regional executive branch, AKA my home office, and writing about whatever horror game I'm too afraid to finish.