Resident Evil: Revelations producer Masachika Kawata has spoken out on potential changes to the series in the future, addressing long-term fan complaints regarding the dissipation of the franchise's survival horror elements by stating that "it’s important for us to have users’ needs in mind when making the games".
While he acknowledges that the series' latter-day bombastic action/shooter direction is a more commercially viable route than traditional survival horror, he does note that the two do not have to be mutually exclusive.
"Survival horror as a genre is never going to be on the same level,
financially, as shooters and much more popular, mainstream games. At the
same time, I think we need to have confidence to put money behind these
projects, and it doesn’t mean we can’t focus on what we need to do as a
survival horror game to meet fan’s needs"
As for specifically what those fans' needs are, and the means by which Capcom could fulfill them?
"...I think a lot of what people want now is to have Chris
and Jill in a game, or they want it to look like Resident Evil used to
look like. That’s what makes the game work for them. We should be able
to start from scratch and reboot it. It would still be Resident Evil. We
wouldn’t lose the essential nature of what makes it a good game just by
changing the characters."
And that essential nature? Referencing last year's distinctly disappointing squad shooter Operation Racoon City, Kawata muses that in light of the game, "I would say that I
review my thoughts on that [the importance of action]. But I think it’s
undeniable to say the series returning to its roots is important, and
those roots are horror."