Borderlands 2 bug resets some Xbox 360 player progress

UPDATE: Gearbox has been "working steadily" to fix a bug which has reset some players' Badass Rank. The Mechromancer DLC and associated patch are unrelated to the issue, the developer says. The original story follows below.

A patch paving the way for the new class was released this morning, a week earlier than its previously planned release on October 16. Some players complained that their Badass Rank in the game has been rolled back to level 1, gold keys have been lost, and customization options for characters have been reset.

A 2K Games spokesperson responded to our request for comment and this article will be updated when the company provides further information.

Gaige the Mechromancer brings a dedicated pet class to Borderlands 2, as well as both casual- and hardcore-friendly skill builds. She's available to play free for players who pre-ordered the game and costs $10 for everyone else.

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Connor Sheridan

I got a BA in journalism from Central Michigan University - though the best education I received there was from CM Life, its student-run newspaper. Long before that, I started pursuing my degree in video games by bugging my older brother to let me play Zelda on the Super Nintendo. I've previously been a news intern for GameSpot, a news writer for CVG, and was formerly a staff writer at GamesRadar.