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Activision adds 30 days of free Call of Duty Elite as compensation for launch woes

It looks like Activision and Infinity Ward were successful in courting games to Call of Duty: Elite. Too successful, it would seem, as the login servers were hit so severely during the initial influx that it still hasn't recovered. "At launch, our registration and login systems were crushed by gamers trying to enter the Elite site at the same time. We have now fixed the registration and login systems, but we have found that the greater than expected demand is crashing servers," said a notice posted on the official Elite website.

But besides admitting the problem, Activision is acting to try and make things right with those who have been let down by the service so far.

Above: Still unsure of what the heck Elite is? Check out this video for the full run-down

"We’re immediately deploying multiple additional servers to beef up the system. We are also going to temporarily limit access to Elite services on both the console applications and website while we build additional capacity and scale. We’ll look to increase access to greater numbers of users as soon as possible," the notice continued, promising that upgrades would have the system up sooner than later. For those who've already purchased a year pass, however, Activision is offering out an olive branch by tacking on another month to their membership, hoping to make up for the less-than-perfect (see: nonfunctional) launch. The trial is getting an extension as well, if you're still on the fence.

They're also affirming that stats are still being tracked, even if they can't be checked on Elite just yet, making this feel like less of a catastrophe for the new service and more of a speed bump. Still, considering the last Call of Duty game sold over 20 million copies, you'd think they'd be more prepared for a server-destroying influx of gamers than it appears that they were. It's not like the game's popularity is a surprise, right?

4 comments

  • christian-shaffer - November 10, 2011 8:44 p.m.

    The launch may not have gone as expected and I am kind of pissed that I can't use something I spent a good chunk of change on, but I am impressed with how they are handling the situation and so far, I'm loving the game!
  • larkan - November 10, 2011 2 p.m.

    Luckily for me I bought it on PC, where I get dedicated servers and don't really have to worry about this crap :D
  • CitizenWolfie - November 10, 2011 12:58 p.m.

    I've had 0% success rate whenever I've tried to have a look at Elite. I've managed to get so far in and then it takes me back to the title screen. I sort of expected it though what with the millions of people buying the game. My 360 Avatar/intel pack preorder bonus messed up as well - filled in all the details to redeem the code and when I clicked "register" link it said "404 page not found." And now I can't reuse the activation code... To be honest I'd rather them fix the terrible spawn zones so you don't keep spawning in the middle of huge crossfires/in front of the opposing team.
  • Myko - November 10, 2011 12:55 p.m.

    monthly fee for Facebook connect, garbage, rather spend it on an mmo, almost f2p for pc gaming fps's ftw

Showing 1-4 of 4 comments

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