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  1. Entertainment
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Thousands of Disney Plus accounts may have been hacked

News
By Bradley Russell published 18 November 2019

A new report says Disney Plus accounts are being sold online

When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works.

Disney Plus hacked
(Image credit: Disney)
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Update: Disney has responded to claims of accounts being hacked in a recent statement, saying "There is no indication of a security breach." The original story follows.

A new report suggests thousands of Disney Plus accounts have been hacked in the streaming service's opening week. Some may even be getting sold online, so it could be time to protect your account and change your password.

ZDNet has trawled various hacking and cracking forums to discover that Disney Plus accounts are being put on sale for figures of up to $10. With the service allowing account sharing and it also coming coupled with a less-than-intuitive watchlist, it may not always be immediately obvious if someone else is using your account.

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So, what should you do now? Ideally, you'll want to change your Disney Plus password to something you haven't used before. A totally unique (and random) string of numbers and letters could be the key between losing your account and keeping it. Interestingly enough, two-factor authentication (the ability to only log in or access an account via two wholly separate means, such as your personal email and phone number) is currently not available on Disney Plus. It's a safety net that may yet be added in future months, however.

Additionally, check your emails for any password change requests and keep an eye on our Disney Plus error guide. If you're seeing error code 86, then you'll want to contact customer service immediately as your account will have been blocked, potentially due to suspicious activity. You can also contact Disney Plus Help on Twitter if you have any further concerns.

We have reached out to Disney for further comment and we will update the article as and when we receive a response.

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TOPICS
Disney Plus
CATEGORIES
Disney Plus Streaming Services
Bradley Russell
Bradley Russell
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Senior Entertainment Writer

I'm the Senior Entertainment Writer here at GamesRadar+, focusing on news, features, and interviews with some of the biggest names in film and TV. On-site, you'll find me marveling at Marvel and providing analysis and room temperature takes on the newest films, Star Wars and, of course, anime. Outside of GR, I love getting lost in a good 100-hour JRPG, Warzone, and kicking back on the (virtual) field with Football Manager. My work has also been featured in OPM, FourFourTwo, and Game Revolution.

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