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Xbox Series X orders from Amazon might not arrive on release day

(Image credit: Microsoft)

Amazon is sending out emails warning people with Xbox Series X pre-orders that their consoles might not show up on time. The emails are almost identical in language to the ones Amazon sent out recently about the PS5 too.

The Game Awards host Geoff Keighley was one of the people sharing their emails from Amazon, noting that it's not the first time he's been told his Xbox Series X might not arrive on release day.

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"We're contacting you about your order of Xbox Series X to let you know in advance that you may not receive this item on the day it is released due to high demand," the email reads, just like the one Amazon sent out about PS5 pre-orders. The only real difference this time is Amazon includes the promise that it's "making every effort with the supplier to procure more inventory."

This isn't a situation that arose with Sony and Microsoft's next-gen console pre-orders. The company has sent out similar emails about earlier high-demand pre-orders - the most recent I can recall was with Ghost of Tsushima. Just to be clear, if you got one of these emails it doesn't necessarily mean you aren't getting your Xbox Series X on launch day if you pre-order through Amazon; it just means it's a possibility. Small reassurances.

Microsoft has said there was "record-breaking demand" for both Xbox Series X and Xbox Series S pre-orders, so there's a good chance you're one of the many reading this that hasn't been able to score one just yet. 

But don't give up! We'll be continually updating our hub for Xbox Series X pre-orders and Xbox Series S pre-orders as we learn which retailers have stock.

Jordan Gerblick

As GamesRadar's Arizona-based Staff Writer, I'm responsible for managing the site's western regional executive branch, AKA my apartment, and writing about whatever horror game I'm too afraid to finish. Probably drinking green tea.