Sony update: Lawsuits, Congress absences, and free stuff

Today in the ongoing SOE/PSN data theft saga, a Sony spokesperson told reporters that the company will be cooperating with a Congress hearing regarding the security breach, but will not be testifying at the hearing as the case represents an ongoing criminal investigation. Meanwhile, a lawsuit seeks more than $1 billion in damages from Canadian users affected by the breach; and Sony offers players a free (digital) hat!

As we mentioned yesterday, Congress Representative Mary Bono Mack (R-CA, pictured right) has asked Sony to answer 13 questions about its handling of the attack. The New York Times has a copy of Mack's letter to Sony, and her questions pertain mainly to the timeline of the attacks and data theft, Sony's security measures and what actions it took to notify and protect its users. However, a spokesperson for Representative Mack told reporters that while the company will be cooperating with the request for answers, the ongoing investigation precludes anyone from the company appearing at tomorrow's hearing.

Meanwhile, the Canadian Press reports that Canadian PSN and Qriocity users are seeking more than $1B in damages from Sony as a result of the attack. Toronto lawyers McPhadden Samac Tuovi seek to have Sony pay for two years' credit monitoring, fraud insurance and damages for "fear, anxiety (and) emotional distress" to around 1 million users throughout Canada, represented in court by Ontario plaintiff Natasha Maksimovic.

Above: It was this or find the angriest-looking photo of The Biebs we could 

A contrite Sony extended the first details of its offering to DC Universe Online players affected by the SOE outage. Players will receive one free month of subscription time, plus the days they lost in the outage, while SOE will use the time to move US and European players onto "Super-Servers" (cause, you know, comic books!) aimed at reducing queue times. A Batman-inspired cowl will also be available in-game to all users.

May 3, 2011




  • NathanRAWK - May 5, 2011 3 a.m.

    Did you honestly call Canadians Biebs? I have never been so offended. Games Radar you can go eat shit and fucking die
  • foxyexplosion - May 4, 2011 7:22 p.m.

    Sony is bonkers. Off with their feet!
  • TheHowetzer - May 4, 2011 4:57 p.m.

    I think that One year credit monitoring, with ability to apeal for any fraudulent charges on your account found up to two years from the date of the hack. Should be fair enough, if they want to give out free hats and plus memberships for a month, good for them, but people should not be expecting the moon here, get real people. Emotional fucking distress? Give it up. Lawyer cash grab is all that eqautes to.I agree they should have to learn their lesson while giving example to other companies about their customers' info. They aren't the first to be hacked, and they sure as hell aren't the last with all those idiot pirates and hackers out there.
  • CoryRX8 - May 4, 2011 1:31 p.m.

    I really can't stand emotional distress suits. Those are such BS, and I feel like they make any suit seem frivolous. That said, I really do feel like Sony should be forced to pay for credit monitoring for everyone on PSN. Not only would that punish Sony, but it would also serve as a major example to other corporations of why they should take personal information security very seriously. The reason that we see so many data leaks is that they aren't very costly; currently the response to that is an apology, possibly a coupon, and a bunch of emails telling you to change your passwords and to cancel your credit cards. If it actually cost a company something when they leaked your info, they might actually do something to protect it.
  • rabidpotatochip - May 4, 2011 1:29 p.m.

    @festafreak - To be fair, that hot coffee lady vs McDonald's lawsuit was with regards to the fact that they knowingly kept their coffee hot enough to cause 3rd degree burns. Intelligence of holding coffee between your legs while in your car aside, the woman sued to cover her medical charges (skin grafts and rehab) after she tried to settle but they ignored her. McDonald's had already been in a few lawsuits for their scalding hot coffee before so no one could say it was a one-off incident. This particular meme bothers me because no one bothers to research it; you can find it on Wikipedia or whatever it is people use these days, it's actually a pretty reasonable case. As for this particular suit, I think Sony should bypass the courts and just pay for two years of credit monitoring for whoever "might have been compromised" and give them a token amount if they have to spend any time cancelling fraudulent charges. There's no objective way to gauge "emotional distress" and no amount of money would ever be enough to cover it and I'm reasonably certain a judge would say the same. Disclosure: I hate Sony. Not as a fanboy of anything else, I just hate them as a company. Despite that, I think this lawsuit is just a cash grab and it embarrasses me to share a country with the people who started it.
  • falcon4196 - May 4, 2011 12:12 p.m.

    I don't know about the whole punitive damage thing but the credit monitoring and fraud insurance isn't unreasonable. Especially if this stemmed from incompetence or indifference on Sony's part. Companies need to know that their customer's security is important.
  • deedob - May 4, 2011 11:51 a.m.

    1) To remind everybody: the U.S. has already started a class-action lawsuit the day after Sony announced the hack. WAAAY before the canadians did, so it's not just them. I also beleive they are not stupid enough to even think they'll get their billion dollars. It'S the way of things... go in court for a ridiculous amount, then settle out of court for a lesser amount... that is exactly the amount you wanted in the first place. 2) The sad thing, i had my info and credit card on the PSN and i don't even ever OWNED a PS3. I have a PSP. All that free stuff can't even be used on a PSP.
  • SAUGAPRIME - May 4, 2011 6:28 a.m.

    How do I get in on this lawsuit? Let me guess 99% of the 1 billion dollars goes to the government and the other 1% goes to the victims! And how did they come up with this number 1 billion why not 1.2 or 900 mill?
  • MrsJonMurphy - May 4, 2011 4:48 a.m.

    @BALLSTOTHEWALLET - Exactly. I half expect the free software to be system updates or laughably outdated games that everyone already has. And hey Sony, while you're handing out free months for MMOs and music services, how about us Netflix users. I've been without it on my TV for 2 weeks, and the only reason I got on today was because someone showed me a trick to bypass the sign-on. Seriously, I would use the PSN / PS3 way less if it weren't for Netflix. You can't pitch us on that and not expect to have to make good when it breaks.
  • ZigzMagoo - May 4, 2011 4:35 a.m.

    You dumb fucks, its not the Canadian government who is suing Sony. And btw, the lawyers have every right to sue Sony, as Sony did not take necessary security measures, and any money lost by users is owed to them as well as extra for any related costs. It wasn't the lawyers who started the suit, it was customers, and if you have any basic idea of how law works then you would know that class-action lawsuits are brought forward by the people. Man, some Americans are so fuckin stupid
  • festafreak - May 4, 2011 4:24 a.m.

    Hey! Up here in Canada we always hear about the over the top lawsuits that always go on in the states. "I spilled my coffee on myself so I will sue McDonalds. I don't own a PS3 or a SOE game so this doesn't affect me but it sucks that so many people have been compromised.
  • LaffPiranha - May 4, 2011 4:18 a.m.

    I should really get around to talking with my bank, as I'm guessing there's a very good chance that I could be one of the many Canadian PSN users whose info has been stolen. But damn...I'm just so friggin'lazy What's worse, though, is the fact that my 80-gig, fat-model PS3 broke down a full week before Sony's online woes, and I was forced to cough-up $203 for my system to be repaired. Needless to say, Sony's really testing me at the moment.
  • z50macdaddy - May 4, 2011 4:13 a.m.

    Whoop De freakin do, a free hat. How do these people sleep at night
  • mylittlepwny0802 - May 4, 2011 3:58 a.m.

    oh well, free shit either way. Like it or not, it's free
  • awinnerisjew - May 4, 2011 3:44 a.m.

    On their blog they also announced 1 free month of Playstation Plus to nonsubscribers and subscribers, same with Qriocity. In addition to "other content to be named later".
  • PReNDeL21 - May 4, 2011 3:29 a.m.

    I have a feeling that this will be the end of Sony Computer Entertainment as we know it.
  • sutrebla15 - May 4, 2011 3:24 a.m.

    "damages for "fear, anxiety (and) emotional distress" LOL Canadians
  • BALLSTOTHEWALLET - May 4, 2011 3:03 a.m.

    Wow, a free hat for a game I don't play, fuck you too Sony, what's next?, a pair of shoes for my Home Avatar?, or half price on a wallpaper?.
  • beezn - May 4, 2011 2:57 a.m.

    This is exactly why I buy points cards instead of putting my credit card info on their servers.
  • gruser01 - May 4, 2011 2:48 a.m.

    I feel that Sony didn't really take measures of finding out how it happened and how to correct it and secure the people. I think they should do a little more to the people who actually got stuff stolen instead of free stuff.

Showing 1-20 of 37 comments

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