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Resident Evil 3D: EB Games Australia boycotts game due to permanent saves

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Capcom's Resident Evil: The Mercenaries 3D has Australian trouble. Although the country's residents are used to being denied games due to objectionable content, this time the matter's one of commercial viability. Specifically, the way Mercenaries' save-games can't be deleted, meaning that EB Games can neither resell second-hand copies nor allow their customary 7-day returns. Result: Australians will have to import, or make do with only 999,999 other action games about zombies.

Capcom denies that permanent saves cripple the game's resale value, pleading that the cartridges are physically designed without the flash ROM required for rewritable files, instead saving directly to the cartridge itself. Really? That's what they're going with? So if data can't be deleted from the cartridge, does that mean each new save writes to a new section on the cart, and players will one day receive a “Scores cannot be updated – cartridge memory full” message? Do they think we know nothing about how cartridges work? (We don't, but that's not the point.)


Above: In this image, Rebecca Chambers represents EB Games, and the zombie is Resident Evil: The Mercenaries 3D. Obviously

Others have suggested that the recall may be a convenient excuse on EB's part to pull the title after it was put on sale before the release date. The title is officially scheduled to release on June 30th in Australia. At time of writing, the title has disappeared from EB's internal release list. Are you shocked, or merely scandalized?

Jun 28, 2011

[Source: Vooks]

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15 comments

  • Radimir - June 29, 2011 2:37 a.m.

    Their loss, then.
  • HeroOfLegend - June 29, 2011 4:35 a.m.

    Seriously. This does NOT MATTER. Think about what kind of game this is. Essentially, it's an arcade game. All you're doing is going for high scores. The only thing you would delete would be scores, and whatever characters you unlocked.It doesn't mean you can't play the stages after you finish them. If you pick up a used copy, look at it like this: You already have high scores that you can try to beat, from the previous owner. People are overreacting so much about this.
  • mattdark - June 29, 2011 6:24 a.m.

    @HeroOfLegend Its hardly an over-reaction. People expect to be able to start a game from the beginning, regardless of whether a title is new or preowned. Sure, when you pick up a pre-owned DS/3DS game, its a nice little bonus if there is a save with a bunch of stuff unlocked. Its a chance to mess around on the game a little bit, to see some of the later content, or extra material that may have been unlocked. What really bothers everyone though, firstly is Capcoms history of pulling dick-moves when it comes to their games lately. - Save Data for Marvel vs Capcom and Street Fighter being linked to a console, rather then a users account (Making a copy of your progress useless if your console dies) - DLC Games only working if your account is online (Making a number of titles completely unplayable during the PSN network crash) Secondly, is the piss-poor excuse that they cant delete data because of the way the 3DS cartridges are made. Which is comjplete BS, as I havent had any trouble deleting data from any other 3DS game Ive owned.
  • ohms - June 29, 2011 9:46 a.m.

    Does the "NEW GAME" button disappear after the first time it pressed? It if is, I see why prohibiting from deleting old save is a pain. If not, what is the matter then? You can just pressed the "NEW GAME" again regardless of whatever had been saved before. Seriously, I don't understand what is the problem about the save that cannot be deleted. Why people expected to get a brand new cartridge from the preowned store anyway?
  • AFilthyIbis - June 29, 2011 12:43 a.m.

    It's nice that someone is taking a stand, it was kind of a dick move by capcom.
  • MySistersMenstruationTastesFunny - June 29, 2011 12:48 a.m.

    That's kinda bullshit. Sure, EB makes most of their riches from scamming used games, but they are also a retailer too. It's still their job, as a company, to sell these games new.
  • phoenix_wings - June 29, 2011 1:18 a.m.

    BigKingBud... --enough with this --it's irritating --really.
  • Defguru7777 - June 29, 2011 1:46 a.m.

    @phoenix_wings I'm sending you a thumbs-up over the Internet. :)
  • HumorTumor - June 29, 2011 2:50 a.m.

    @phoenix_wings Would you be surprised to know Kingbud has been banned multiple times from the GR forums? Yeah, he annoys most people. As for the game. I don't care if I couldn't erase save data, but I can see why people are upset. But I'm going to enjoy the game regardless.
  • jmcgrotty - June 29, 2011 8:06 a.m.

    BigKingBud, no one had a problem with you saying your opinion. They have a problem with how you presented it. As for the game... Overall, this is a tough issue for me. I don't buy used games and I don't sell my old games (not to mention the game in question has absolutely no positive reason to even have been made), so in reality this has no impact on me. But, while I usually get annoyed when people say this, I have to admit that in this case, it's the principle of the matter. And I'm someone who supports 90% of the DRM-type systems used (Even I understand that the best DRM system you can have is to put the name "Nintendo" on a product. Having that one word on the product causes most people to not buy the product, and people can't misuse a product if no one buys it in the first place). Ultimately, I just think it's a stupid precedent to set. MySistersMenstruationTastesFunny..., you said "It's still their job, as a company, to sell these games new." This isn't true. It's their job as a company to sell the games. It's up to them if they decide how to sell them / what to sell. Of course, it would be bad publicity for a company to refuse to sell new games on a regular basis, but they have that right.
  • Tranquilbez34 - June 29, 2011 8:30 a.m.

    Well I don't blame EB Games for doing this but other retailers like JB HI-FI ( basically our Best Buy) and GAME plus the major retail stores :) Capcom will realise this thing is really stupid and get rid of the idea
  • Darkwun - June 29, 2011 9:54 a.m.

    lmao kudos to phoenix wings :D (y)
  • Siion - June 29, 2011 2:01 p.m.

    I don't really care about this game but it annoys me they would take away the choice for people to make themselves. I am sure if someone does not like this feature they can choose not to buy the game but if the choice is made by someone else before it even reach's them, it kind of under minds the intelligence of a person. There has got to be at least a few people out there who really want this game, what about those people who you've already decided its better off they don't get the game they wanted because you don't like it.
  • codystovall - June 29, 2011 4:38 p.m.

    seems counter effective for business dont ya think. Its not the worst game ever.
  • WillisTron - June 30, 2011 5:12 a.m.

    @phoenix_wings -Thank you -for finally -saying that. -In a humorous way -as well. *Thumbs up

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