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Microsoft advises against standing Xbox One vertically

Remember that ad campaign for Mountain Dew that told you to "Get Vertical?" Though it and Dew's DayGlo green both jibed perfectly with the re-orientable Xbox 360 and its Ring of Light, the same can't be said of Xbox One.

"We don't support vertical orientation; do it at your own risk," Albert Panello, senior director of product management and planning at Xbox, told GameSpot this week. "It wouldn't be a cooling problem, we just didn't design the drive for vertical. Because it's a slot loading drive, we just didn't design it for both."

Xbox One has always been presented laying flat, like most other things you plug into your TV. Panello noted that it shouldn't be too big of a setback, as 80 percent of users keep their 360s horizontal regardless.

Both PlayStation 3 and PlayStation 4 use slot-loading drives instead of disc trays, and they can stand up or lay flat. That just doesn't align with Xbox One's direction, unfortunately, unless Microsoft bucks the trend and pulls a 90 here.

17 comments

  • mbavalo - September 23, 2013 5:40 p.m.

    Having the console vertical or not isn't a major issue, however, I am now beginning to get impressed by Sony's Engineers. -They created a slightly more powerful machine (note I used the word "slight" to avoid any flame war) -Smaller and probably lighter -Inbuilt power supply and won't need a power brick (Xbox One will need one) -and from this article, supports both vertical and horizontal use And still somehow manage to make the machine that cheap (Even if you buy the PS Eye separately, it will cost you a total of about $460) -not to mention that if the speculated PS Eye will be better than Kinect this will be another score Only one explanation exists... asians
  • PatHan-bHai - September 21, 2013 8:51 a.m.

    I hate making my consoles stand up. They should do their business lying down and purring oh so gently.
  • brickman409 - September 20, 2013 11:45 p.m.

    Well, at least they're actually telling people not to put it vertical. The 360 was infamous for randomly scratching discs in the upright position.
  • Meleedragon27 - September 21, 2013 9:38 a.m.

    I used to keep my 360 in the horizontal position, and I can tell you that it can randomly scratch discs in that position, too. Luckily for me, I was able to salvage the game, but still...
  • BladedFalcon - September 20, 2013 4:01 p.m.

    In this day and age, I'm kind of confused as to why is this a problem ._. I don't really care though, I always prefer to have my machines in horizontal position anyway because it's just safer that way. Back when I owned a 360, I DID use to play it vertically because of the small table I had it in back in college. One day while I had the controller plugged in to charge it though, i accidentally tripped on it and the whole console fell... Fortunately it didn't break, (the game inside wasn't so lucky though...) but that would have never happened had it been horizontal.
  • C.King - September 20, 2013 10:29 p.m.

    too tempted to stack stuff on top of it if it horizontal
  • Meleedragon27 - September 20, 2013 3:54 p.m.

    That's unfortunate; I keep my 360 vertical because I don't have a lot of desk space and it takes up much less space when placed vertically. I guess I'll have to remove or rearrange my stuff if I decide to get one (still unsure about what I'm gonna do for next-gen).
  • garnsr - September 20, 2013 2:20 p.m.

    I'm on my third PS3, and I stood the first two upright. I don't know if that had anything to do with them crapping out, but I stopped standing it up after number two started having problems. Vertical disc spinning does seem like it's not a good idea, somehow.
  • JarkayColt - September 20, 2013 2:50 p.m.

    Probably just down to (bad) luck. I still have my original 60GB "fat" PS3 and it's always been stood vertically. It got the so-called yellow light of death (albeit fixed; still works!), but I think that's mostly unrelated to orientation; I'm not sure that vertical orientation promotes overheating like this Microsoft statement suggests. And I haven't heard of disc-related complications stemming from standing a console upright either, besides, y'know, ones caused by knocking it over. Of course, this won't stop people from standing an Xbox One upright, for whatever reason.
  • Eightboll812 - September 20, 2013 2:57 p.m.

    What was the cause of the failure? If it was the drive, then that could be the cause (and BTW, you could have just had a repair shop replace the drive and been good). If it was generic YLOD, then it was likely the poor quality thermal paste Sony used, not anything to do with standing it on its side. In fact, putting it on its side probably helps with cooling if anything. I think the issue with side mounted disk drives is largely silly, since we are talking about the weight of a DVD disk, there's no undue stress on the bearings rotating sideways. Now if you go with a poor quality drive, maybe there's a concern with wear and tear. Who knows...maybe MS thinking that the DRM would mean the drive hardly gets used and therefore, they spec'ed the system accordingly...and now they have to warn against using the drive sideways. Look at Nintendo. It's clear from the packaging that the Wii and Wii U are both *intended* to be stood sideways. I have both, and my Wii lasted until being retired by a Wii U. We'll see about the Wii U in a few years. But I'm betting the drive will last.
  • Eightboll812 - September 20, 2013 2:15 p.m.

    Who's ever seen a VHS player standing on it's side? There's your answer. Nuff said.
  • GamesRadarCollanderCooper - September 20, 2013 1:57 p.m.

    I'm interested to know if consoles suffer over the long run when stood vertically
  • PatHan-bHai - September 21, 2013 8:49 a.m.

    Who are you and what you have you done to Hollander Cooper?
  • cricket0 - September 20, 2013 1:52 p.m.

    This isnt really much of an issue, but you would think that if Sony has been able to do vertical consoles since the PS2, that microsoft could handle it 2 generations later. They tried blaming the slot loader, but Sony has that on PS3 and PS4, so that doesnt really make much sense.
  • shawksta - September 20, 2013 1:47 p.m.

    Never did, and never will, horizontal Masterrace (except for PC's obviously)
  • awesomesauce - September 20, 2013 1:38 p.m.

    oh great let me just move all my other things so my xbox can get comfy
  • Shnubby - September 20, 2013 1:23 p.m.

    Although it's not a major issue, especially for me as I keep all my consoles lying down (don't want them to get tired!), it seems like the sort of thing Microsoft might as well have worked on, it's not really much to ask to be able to stand your shiny new console up if you want to, consoles have been doing it since PS2!

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