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More shocking secrets of game store workers - Part One

Aug 21 2007

Games Radar: Why did you want to work at a videogame store in the first place? Was it what you expected?

Employee #1: Gaming, really, and becoming a regular in a game shop, and then deciding that’s what I wanted to do. You assume – as people still assume these days – that you just stand around playing games all day. But in reality it’s like any other retail job, you have to look after stock and keep customers happy. Gaming in the store is the last priority, really.

Employee #6: I'd established a friendship with the local shop staff and they were always very nice people, so it made me want to become part of the team.

Employee #5: I was looking for any part-time work. I'd say it was mostly how I expected it to be, there was maybe a bit more to do than I had envisioned.

Employee #3: Games are my passion and I thought it would be a perfect opportunity. It is fun for a while but soon gets monotonous and boring, and I never realised the retail world was quite as bitchy as it seems...

Employee #7: It fell upon me really. One day, I popped in to buy a game and the owner asked me if I wanted a job. I’d just walked out of my previous job as an animator a couple of days before, so it came at the right time. I stupidly assumed that it would be a fun job. To be fair though, it was fun for about three years; it’s only over the last two and a half years that it’s all gone to shit.



GR: What do you do in an average day?

#3: Stand behind a desk pricing up stock from the days delivery, talking to staff and customers, neither of which have the first clue about gaming, and sell a few units of DS.

#7: Absolutely everything. This is mainly because I’m on my own all of the time. Yes, you read that right. I’m on my own. No breaks, no security, no thanks from my boss. Day to day tasks usually involve dealing with idiots who come in, cleaning up after them and being talked down to by people because I stand behind a counter. Everyone knows that you’re not a real person if you stand behind a counter, don’t they? It’s like you’re only there to take the abuse of the customer.

#1: Make sure that stock is out on the shelves for the customers, taking care of enquiries – questions both sensible and stupid. 50% is telling people stuff they should already know, and 50% telling them stuff that might not necessarily know and will help them. A lot of it is read the f*cking manual stuff.

GR: What's the biggest perk of your job?

#3: Getting games cheap and spying on fit girls through the CCTV.

#1: Seeing every game that comes out, but that’s also the worst part of the job. Also getting decent general feedback from customers – you can read as much blurb as you like about a game, but it doesn’t mean anything if 50 people feel it’s awful enough to bring it back and ask for their money to be returned.

#7:Having a boss that doesn’t care about the place whatsoever. This is also the worst thing too. But at least I haven’t got a boss breathing down my neck all day long.

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