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Okay, admit it: when the PlayStation owners among you read “PSN” and “offline,” you freaked out a little bit. All the anguish and paranoia that you thought had been buried beneath a pile of conciliatory gestures came rushing back, and for a moment it was April all over again. Well, be cool hotshot. Your PSN is most likely just fine. Unless you're in Japan, in which case some services still remain offline – and you've been told nothing new for two weeks. At least Sony has finally reached out to its Japanese audience to tell them... nothing new.
While there's arguably less of a discussion surrounding online privacy in Japan, the country definitely isn't lax in its requirements for companies to keep their customers' information secure. Sony may be finding out just how strict these requirements can be. The company’s latest statement to customers doesn't name names, but states that continued delays in restoring services, like PlayStation Store, PSN account management, and Qriocity, are the result of continued negotiations with unspecified “parties.” Recently, Japanese credit card companies and Ministry of Economy, Trade, and Industry have asked Sony to be more forthcoming in sharing information pertaining to the initial breach and their handling of the resultant security issues.
Above: Sony says it is “sorry” in 日本語 to Japanese customers for the state of PSN
Neither does the statement give any concrete indication of when these services will be returned to customers. Are you a Japanese PSN user? How are you coping? Maybe we can, I dunno, play the Catherine demo and email you a video of it or something?
Jun 27, 2011
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