that same thing happened to me at my local toys r us. i went to take advantage of the "buy 2 get 1 free" offer, and asked if they had uncharted 2, and the lady behind the counter replies "can you see it? if you don't see it we don't have it", without even bothering to look herself. i just left after that
as i started to read this article, i did indeed have a sugary carbonated beverage, my left hand was on my face, but alas, i did not have my legs crossed