Runes of Magic

I played this game for several months before the hackers got to be too much. All over the ROM forums are complaints about how hackers have gotten into accounts and stolen gear, money, and gift shop items. Also all over the forums is the lack of help or interest from the company itself. I too experienced a hacker of my high level gear and found out first hand hat the forum complaints are correct. After over a month of either generic or no responses I found the game to not be worth the time unless you are a hacker who can fight back for your own gear.
Game interface - okay, a lot of lag and the guild wars are still beta after over a year
Character selection - only 2 races, has duel classes, but must switch between the two, very limited on the spells which crossover
Play - Okay as long as you stay out of high lag areas, which includes most busy towns.
Customer service - is none, do not expect any help