“There are lots of things we want to do, like Guild housing,” Brack said. “We really want to do that, but it’s not going to be part of the Lich King.”

The last major change in patch 2.3 will be integrated voice chat. “The way that is going to work - we’re not releasing it for guilds, we’re releasing it for parties and raids.” Brack explained. “If you are the raid leader you automatically create a voice channel, and people who join the raid automatically join that channel. Outside of raids, anyone can create a channel, it will work just like the chat channels.”

With all the new content that WoW addicts - er, fans - are expecting, what about the issues that are not being addressed, like fury warriors, retribution paladins, nonsensical loot tables?

“We’ve talked about fury wars and how they need a little love,” Brack admits. “My wife raids with us as a Fury warrior and I hear about it all the time – the damage meter saying rogue, rogue, rogue, rogue, fury warrior.”

As for other classes who feel left out in the cold, Brack said “Before BC you never saw a tanking druid, shadow priests or paladins doing anything other than healing, so we are always looking for other things we can do for these classes.”

And now the big question: when will being in a group without a hunter or a shaman stop being a guarantee that only mail will drop?

“We can try to solve it with game play, like the tier 4 and tier 5 tokens... which decreases the chance of something dropping and no one can use it,” Brack said. “And we’ve talked about implementing tokens for dungeons.”

In the end, Brack confirms that Blizzard knows its fans’ pain, and is always trying to find a way to solve the problems. “We all love the game, we all play the game, so we all run into the same problems and complaints - we’re players first,” Brack confirmed.