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Nintendo: Send us your frozen 3DS

Nintendo of America has yet to provide users with a solid solution for the 'black screen of death' error that has been locking up 3DSs in the hands of a few unlucky early adopters.

While some users managed to fix frozen black or white screens by reformatting memory cards or using other recovery methods, many have had no luck at all. For those with such doubly bad luck, Nintendo UK recommends trying to update the system software. Unfortunately, that's also not an option for some players, whose new systems have been seemingly bricked after experiencing the error.

It seems that those 3DS owners will have to do without for a while. Nintendo claims that in these cases, the “system will need to be repaired” and asks owners to send their systems in for repairs as a last resort.

[Source: Kotaku]

Mar 29, 2011

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13 comments

  • DVTClark - March 31, 2011 7:12 p.m.

    hahahah psp got that dead pixel issue when it came out, and this? hahah although I got like one dead pixel and two stuck-pixel, it's fine. But This!!! heheheh,, better wait til this thing stablizes.
  • chriszewski - March 31, 2011 7:08 p.m.

    @Aletheon M$ got a free pass? How do you reckon?
  • joemama - March 30, 2011 4:41 p.m.

    I updated my 3Ds and a day latter I started getting the messages so i dont know if the update will help anyone else or just dont update.
  • Persephone_ - March 30, 2011 12:04 p.m.

    Reason enough for not buying it early...I'm waiting for Zelda anyway :)
  • RebornKusabi - March 30, 2011 12:17 a.m.

    Yeah, I saw this yesterday afternoon and it got me paranoid... until I fired it up for the first time and played Street Fighter 4. Also, if their system died, they should have taken it back immediately and got a new one. The 360 and PSP taught me a lesson: the days of good, long-lasting systems are over.
  • bobbybroccoli - March 29, 2011 11:56 p.m.

    Please don't let this happen to me.
  • FauxFurry - March 29, 2011 10:55 p.m.

    Sigh. That could have been my handheld device seizing up. In a few months, this problem will likely be solved and I'll miss out. It's the Red Ring of Death and the PS3pocalypse all over again. Hopefully, everyone who gets to experience the magic (hexes are some of the best kinds of magic) will be vivid enough to transport those of us not (bad)lucky enough to see it there, right inside of its failing hardware.
  • ChiChiRocket - March 29, 2011 10:37 p.m.

    I guess it's a good thing I updated my 3DS immediately after I connected it to the Internet. I haven't had any problems.
  • TRcommander - March 29, 2011 9:43 p.m.

    This is why I always wait to buy new hardware. There are almost always issues plus new, updated versions that come out later like the DS lite
  • Haxorz - March 29, 2011 9:22 p.m.

    NGP ftw. I'm not a nintendo fanboy anymore =/ unless Metroid comes around again.
  • Aletheon - March 29, 2011 8:46 p.m.

    Funny how Microsoft got a free pass with its hardware issues as if it was to be expected.
  • db1331 - March 29, 2011 8:29 p.m.

    Wow. That's very uncharacteristic of N. I hope they give people that have to send their systems back some kind of compensation, like a free game or at least a year of their magazine. I would be pissed.
  • ultimatepunchrod - March 29, 2011 8:28 p.m.

    well this is just a reason to not be on the front lines of new hardware. which sucks because its always the biggest fans that get screwed. im sure this will be me when the NGP comes out.

Showing 1-13 of 13 comments

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