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The Top 7... PR disasters

We chronicle the embarrassments that the industry would rather you forgot

Words: Mikel Reparaz, GamesRadar US

In the videogame industry, few jobs outside of the actual production of games are as vital as those of public-relations personnel. Standing between the public and busy developers, it's their job to make sure that information trickles out to the press and that a game's intended audience is good and hyped for it by the time it hits stores. But things don't always go as planned, and whether it's the fault of bad marketing, overzealous developers or just piss-poor self-representation, things sometimes spiral out of their control.

And then, there are the true disasters - events so epic in their scope that "out of control" doesn't nearly cut it. In the interest of reopening old wounds and getting some of our PR friends to openly glare at us in public, we've compiled a list of the seven most spectacular PR horrors of the last several years. Because, you know, nothing entertains quite like schadenfreude.

7. Alliwantforxmasisapsp.com
Now this was just embarrassing. Launched in late 2006, this horribly clueless attempt  at a stealth-marketing campaign was intended to look like a fan-made blog, but something was amiss. Reading the site felt like watching one of those commercials where everyone tries to talk "hip" and "street" while still using the entire brand name of whatever product they're advertising. As in, "Yo dogg! Ya heard? Conglomex-brand Corn Snax be tha bomb-diggety, yo! Y'all can just taste the bio-enhanced Cruntulum-60™ flavor colonies in every crunchy bite. Word... izzle." And then we see that the line is being delivered by a white suburban mom. To her actual dog. Without a trace of irony.

Not only did the "edgy" writing come off lame and forced, but the downloadable stuff the site offered - fake ads to slip into magazines, sneering greeting cards meant to convince your relatives to give your ingrate ass a PSP for Christmas, iron-ons modeled by obvious professionals - was just a little too slick and brand-conscious to have been made by a couple of fanboys with a copy of Photoshop. And then there was this asshole:

Given how simultaneously awful and overproduced the video is, it's easy to believe that it and the site were intended to be an obvious, self-mocking viral campaign. Maybe its creators hoped that it, like ilovebees.com, would become an in-joke for hip gamers. It did, of course - just not they way they might have wanted.
 
It wasn't long before gamers smelled a rat, and when the puzzling blog was exposed as a fake, their response was less than amused. The stealth-sell - coupled with the site's bizarre, clumsy idea of gamer culture - was taken as a gross insult, and the furious outcry was a black eye for Sony's relations with its customers, already tarnished by anger over the PS3 (more on that later).

 
23 Comments
Order Comments: Newest First | Oldest First
Smeggs  - 1 year 2 months ago 
I was waiting for the retard in the video to say "Fo-shizzle my N******"...it wouldn't have been to surprising, that ad was already borderline racist and he was humping a ladder with a santa hat that looked like a sex toy.
key0blade  - 1 year 2 months ago 
"Yo dogg! Ya heard? Conglomex-brand Corn Snax be tha bomb-diggety, yo! Y'all can just taste the bio-enhanced Cruntulum-60™ flavor colonies in every crunchy bite. Word... izzle."

Hilarious
RandyChimp  - 1 year 2 months ago 
this isnt really fair, i agree with the other things, but whats games radars problem with ps3? its doin okay now, ive owned it since the UK launch (which sucked, yes!) but all these other things are still crap. PS3 is advancing.
Y2Ken  - 1 year 13 days ago 
But in fairness, this was about PR disasters, and around that time, Sony was making quite a mess of things. Especially seeing as the technology they had was actually pretty darn good.

The launch was a PR disaster. Since then, it's been constantly improving, and IMO it is the superior console. Sony just didn't put it across properly.

And they're more than making up for it now. Oh, and just to clarify, I'm very much a PS3 gamer.
oryandymackie  - 1 year 11 days ago 
Hey Kids! Do you want to be a spiky blonde prisoner dancing about the joys of PSP on a VGA camera? AND IT'S POSTED ON......YOUTUBE!
Yo mon, dat PSP's got next-gen graphics! DA BOMB!
MyGameName  - 11 months 14 days ago 
The PS3 was named the BEST BluRay player on the market. For the amount of money it costs, it better be!
Cwf2008  - 11 months 14 days ago 
"My favorite TV moment was the September 11 attack." - IGN, June 15, 2006

Was that supposed to be funny?

"What the hell is a GamesRadar?" - His immediate reaction after he hears about this article

Sounds like China's reaction to Mitt Romney when he disapproved of China's decision to refuse a visa to that one Olympic athelete guy
Mitt Romney: That was a bad thing to do.
China: "What's a Mitt Romney?"
Thequestion 121  - 11 months 13 days ago 
Oh man, those were disasters. I didn't fully realize that the PS3 launch went so horribly wrong.
spacecase610  - 11 months 12 days ago 
Sony's problems seemed to start with one thing. They built the PS3 thinking their competition was CRAY, not Microsoft. This would explain the price (600$ is close to illegally cheap for a supercomputer), and the games (Deep Blue playing chess aside, you dont use supercomputers to play games).
tofu294  - 10 months 24 days ago 
all I want for christmas is a set of ear-plugs so I don't have to hear his song!
musashi1596  - 10 months 1 day ago 
It's a bit unfair to take such a dig at sony when you consider the way they apologised for the delayed launch.
SuperBadnik  - 9 months 5 days ago 
I think because the PS2 was a success Sony just assumed everyone would mindlessly buy PS3s. Not me though, 360 has nicer graphics, nicer games and the Wii offers a whole new experience. 360 & Wii all the way!
Trakx  - 8 months 18 days ago 
*sarcasm* That's EXACTLY what they need in games - more warning labels! *sarcasm*

Ironically, it's the parents who don't read the labels who find themselves upset when their child plays something they disapprove of. But they don't discover this on their own, but rather when the topic comes up as gossip at work or with their friends - and then they check if their little Tommy (who is probably in his teens) has the game, and *GASP* he does! Enlist in the angry mob and get your choice of free pitchfork or torch! Weeeeee!
ajcull  - 7 months 30 days ago 
trakx is totally right, and ps3'S got nothing on the 360
go 360!!
044magnumx  - 7 months 29 days ago 
i hate hackers
killemall  - 7 months 27 days ago 
AAaaa, poor sony...you got pwnd.
I also weep for Daikatana, why did you remind me?
penguinsrule3  - 7 months 20 days ago 
don't trash on the ps3 so hard, i mean what is microsoft doing about the red ring of death? and wtf was up with nintendo basically abandoning its hardcore fans? sony may have screwed up, but so did everyone else.
RavingRudeboy  - 4 months 29 days ago 
penguinsrule3

in case u didnt notice this was written over 2 years ago when the ps3 was a joke

since then its managed to salvage some of its credibilty... only some of it though :D
RickyV300  - 4 months 14 days ago 
ps3 is indeed the lowest bought system but by far the most powerful
the 360's bland color pallet and ugly problems make it look horrible

really? u bump your 360 when your saving a 100% complete gta 4 and you get scratch ring AND loos of data AND you have to buy the game AGAIN

ps3 is better by far the graphics pwn 360 in the ass
FETALJUICE  - 3 months 27 days ago 
I find it hilarious that Daikitana failed epically to the point where Romero is non-exisistant in the video game world anymore. John Romero had to have seen it coming with all of that overhype and arrogance that he would "make you his bitch". He got what he deserved; a healthy dose of reality. Seriously, who in their right mind would tell their own consumers you would make them their bitch? LOL
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