EA responds to Steam dropping Dragon Age II

Yesterday, we reported that the EA game Dragon Age II had been yoinked from Steam. Today, EA issued its official response. In a refreshing change from the usual tone of “official responses” EA's David DeMartini pretty much came out and said what actually happened:

“Unfortunately, Steam has adopted a set of restrictive terms of service which limit how developers interact with customers to sell downloadable content. No other download service has adopted this practice. Consequently some of our games have been removed by Steam.”

The “restrictive terms of service” require that downloadable content for games available on Steam be available to consumers from Steam directly. However, Dragon Age II’s ‘Legacy’ DLC add-on is available as an in-game download. It's unclear why EA has refused to allow Steam to offer Dragon Age II DLC to customers directly, but it might have something to do with Origin, EA's own online game retailer.

DeMartini did add, “We hope to work out an agreement to keep our games on Steam.”

Jul 28, 2011

Source: Game Front


  • Evernight57 - July 29, 2011 9:29 p.m.

    Hrm, funny how every other Dev that produces DLC isn't having a problem with Steam's TOS. EA has been playing the victim since this all started with Crysis 2.
  • RedOutlive10 - July 29, 2011 8:48 p.m.

    DA2 was just a quick cash grab anyway
  • LTS - July 29, 2011 6:08 p.m.

    If this is true, why are Mass Effect 1, Mass Effect 2, and many many other games still on the store despite having DLC that's not sold on steam?
  • mattuk - July 29, 2011 12:24 p.m.

    It's interesting the amount of abuse EA are getting over this when you compare this to Apple's policy of only allowing subscriptions to be purchased within an appor iTunes, so they get their 30% cut. In that recent change to policy, it's Apple getting the abuse. I assume Steam's policy means they get a cut of any charge for DLC. I wonder if people's opinions on this would be different if it wasn't EA.
  • punkmetalmage - July 29, 2011 8:55 a.m.

    I don't think this is really EA's or Steam's fault, I think it lies in the Developer's lap to fix this as it might seem that the DLC for Dragon Age II was built within the game. Again, Steam has standards and it must stand to them, they made a policy change which WE the users agreed to and STEAM has to follow or else there will be a breach in agreement. Dragon Age II would need to change how it handles its new DLC to get back on Steam, nothing to do with Origin.
  • ZigzMagoo - July 29, 2011 2:15 a.m.

    While there are some serious flaws in Steam, it will no doubt be leagues ahead of Origin
  • minimaxi - July 29, 2011 1:56 a.m.

    @Defguru7777 very much agree I thought John Ricitello had that pro-gamer attitude based on his statements. but origin is, well, by itself is not a really bad move, but alienating existing Steam players is.
  • Spybreak8 - July 29, 2011 1:52 a.m.

    Glad I have it on 360, you know I'm not just saying that because I enjoy playing it on my 360.
  • Redeater - July 29, 2011 1:33 a.m.

    Fuck off EA. Are you trying to tell me you wouldn't do exactly the same thing? The only thing I have bought off Origin is Mass Effect 2......and that was because it was free. I wouldn't let my credit card near that mess if my life depended on it.
  • Defguru7777 - July 29, 2011 1:12 a.m.

    And EA was doing such a good job of cleaning up its image with new games like Mirror's Edge, Dead Space, etc. Activision had kind of absorbed some of its evil energy. I get the feeling that things like this and Origin (if it's implemented poorly), could erase a lot of this progress.
  • PimplesInYourAsstista - July 29, 2011 12:23 a.m.

    Fuck this and fuck EA. I was almost certainly going to be getting BF3, but if EA keeps up with this shit, I'm not going to bother. At least ME3 (the standard edition anyways) is still going to be on steam, though judging from this, it wouldn't suprise me if they dropped that too.
  • LeeVEGETA - July 29, 2011 12:06 a.m.

    This as to be the second game of EA's that I've heard of, removed from Steam. I don't see what the problem is to be honest. Also, isn't Origin just EA Store renamed?
  • alphaman - July 29, 2011 12:04 a.m.

    It sounds pretty much just like the continual bashing of Steam EA's been doing to hype its own service...which makes no sense if they're just releasing EA games on origin, and if they're releasing more, then what? It's not as if it makes a difference for the publishers anyway - tons of DLC is handled (and well) through steam. Given that EA's position is MORE limiting to customers their arguments might have the opposite effect they're intending..
  • D0CCON - July 29, 2011 12:04 a.m.

    Again, EA can do what they want with future releases, but I'd like to imagine that they could keep the games already on Steam, on Steam.
  • falcon4196 - July 29, 2011 12:02 a.m.

    Yeah and I'm sure it got nothing to do with EA trying to start up Origin.
  • lumclaw - July 28, 2011 11:52 p.m.

    Huh? I don't follow. When did such a policy update happen? Shouldn't that mean the (if they were released on PC) Street Fighter IV costumes violate it?

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